Customer Ratings & Reviews

The membership is well worth the money. When I need help, I call and get the service that I request and need.

This membership truly is worth the value! Rewards, member protection, and everything else!! We love our membership and highly recommend it to others!!!

I have found no matter how many times or how many of the family laptops need updates or saving data, a Geek Squad Agent is always there to provide the assistance we need.

very good product, works great and very knowledgeable people

This membership gives me piece of mind in keeping my Laptop functioning properly because the Geek Squad has my back.

Haven’t had to use it much but it has always been terrific when I needed support.

I've had this Total Tech membership for a few years now, and it has saved me time and money on a lot of products that I've bought in Best Buy and other stuff too! Will continue to be a member!

I love the membership I have because if I have problems with my PC at home, I can get 24 hour assistance seven days a week.

I have never had a bad experience with Best Buy or The Geek Squad. Everyone was professional and knowledgeable. But most of all courtesy.

Great app, highly recommend Easy to navigate Well maintained

Always purchase my membership so i dont have to worry.

This has been a fantastic product. It's worth It's weight in gold. The amount of money i've saved as a result of this product is insurmountable. I highly recommend it.

This membership is a great value and we love the geek squad. They answer all our questions and support our business needs.

Excellent help thank you. It makes it easy to get things fixed.

The membership has helped me with my surface and other products.

This membership is great service…… would not be without it…… has saved many problems & lots of time ……love it !!!!

This is a great deal. I blew up my KEF R-11 Metas and they replaced them on the spot. Makes repairs or replacement very easy

i like my membership it covers all my purchase from best buy which is a lot.

I have used my membership several times and the trade off of cost of the membership vs. what it would cost to pay for service is positive and in my favor

For the amount of time I bring in my tittle problems and questions, the yearly membership charge, is a great bargain.