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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2878 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 2,878 reviews
  • Rated 5 out of 5 stars

    Best Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has proven to be a great value and has consistently demonstrated its worth over time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection that I get with this membership as well as the support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They take this very seriously they do a very good job at as long as your product is still under their warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need it, if you dont have it go get it. You never know when something is goung to break down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new iPad mini! So easy with help with associate and got good price for my old one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feedback

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a pleasure doing business with Yoir company. Never any anxiety dealing with your personal. Will continue. Thank you, Peter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Get My Best Buy Total!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just Get My Best Buy Total! You won't regret it. I travel a lot, and they are always available via chat or on the phone to help with everything (except hardware issues). But whenever I have a hardware issue they graciously fix it. They also set up a new laptop for me that I purchased online. I've saved thousands of dollars over the 11+ years I've had Geek Squad protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have security for computers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives us a reference for service on our electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A membership well worth it's price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With as many products as I buy yearly I'm happy to have this protection that is provided to me with my Total Tech Membership. I especially enjoy the help I get from Geek Squad and the 2 year protection or Apple Care+ I get on my products while having this memberships.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cannot do without it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Total Tech membership has saved me on multiple occasions, both in person and remotely. I am not sure how I would survive without it. And it covers more than just my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for people who shop here on a regular

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this membership it’s great to have automatic warranty on everything we buy and the geek squad is super helpful worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has given me the piece of mind to purchase any item and know that I have the ability to return it if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Year after year my membership has paid off. Great service & best Geek Squad experts. Deals every day & good protection offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great that I can get the support I need whenever I need it. It's a must-have for all your devices at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes to Membership Crucial Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A digital product is launched in series, manufacturing and response are continually improved as the product line gets into the field. Improvements are made which make the next better in performance and quality.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Membership!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great value and services! Love 24/7 access to Geek Squad (my local Agents are always helpful)!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have it on all products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great never had any issues they have always replaced if I had any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I renew my membership every year.It gives me peace of mind knowing that I have help with my tech products by phone or on person.Everyone has always been friendly and helpful,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech program.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is very helpful. It's great to have tech support 24/7. It is good to have the entire family on the program. Some remote agents have difficulty with language.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use great supports

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient. Always pretty to quick to answer my calls.

    I would recommend this to a friend