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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 4.5 out of 5 stars with 32620 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 32,617 reviews
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super happy with the service they provided. Fixed my issue with both of my laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend if not tech savvy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is worth it to us older folks who didn’t grow up with computers! I’ve already used their services multiple times and will likely use them more! It’s easy to get an appointment and they answer all my questions. I’ve gone into the store for assistance, as well as used them by phone. Excellent service both ways!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love getting the extra support when I need it from the Geek Squad. They are the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TOTAL Satisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really satisfied with the overall protection of my electronics with this Protection Plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the convenience of having this plan cover my laptops. The Geek squad does an excellent job on repair and backup of my system,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valued membership...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, per Geek Squad coverage and continuing peace of mind, thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and personal experience! Thank you for the experience with service department!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Planning to purchase the dryer soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a great option , I saved $300 on the price match guarantee. I really appreciate the ease of use also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomeness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership pays for itself. Today we all have Tech needs. You get help 24/7. Geek Squad and discounts. With it free bag. I’m all in. Love it!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fixed the problem but now none of the saved logins work for any of the websites I need to access.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Having problems with your saved logins can be difficult. Many times resetting the password or making sure you still have the correct password may fix this. For additional support please reach out to us on any of our social media profiles for support. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membership benefits are a true value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional staff, quality service, and work completed on time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Total Membership has great value, beware bank into

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with Total Membership has had ups and downs. After two years of useful benefits, the Citibank group sent me an unwanted VISA card.Without my consent, the bank cancelled my "Store Card which I had had gor over 30 years.That action voided my warranties on a new computer and Brother Printer. Ir took three weeks to get our Total Membership reinstated. Best Buy needs to communicate with Citibank when customer benefits are on the line. We choose to maintain this plan.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We hate to hear you did not have the best experience recently. We strive to provide the best support, and as a My Best Buy Total™ member, I know it's important to receive top-tier service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Love The Geeks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Best Buy total Membership for several years. Great service at at a great price. The best coverage for your computer coverage and any items you buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great resource. It is expensive, but if the owner will actually take advantage of it and use it, it is cheaper than waiting for healing work. This is good for prevention.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get Total Tech from a geek member, service was fast and I’m very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the absolute Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ever subscription paid for top notch highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this membership for 3 different computers already and I bought it less than a month ago. So far, it is working great for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Member review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good discounts. For surprising sales of the items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The membership is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having trouble with my computer not working and I took it to best buy and I got the membership and they diagnosed the problem and fixed it for no additional cost all I had to pay for was the new part bc I bought it from a 3rd party

    I would recommend this to a friend