Customer Ratings & Reviews

It is very useful. Especially for having multiple electric entertainment/ communication devices

This membership is very good very valuable, so convenient

never have gotten a tech who spoke clear English. Some are entirely un-understandable and I've asked to be transferred. Some are clearly unprepared for the job.

This membership has given me peace of mind when buying items at Best Buy. I was able to transfer data from a dying computer and to get data off 2 very old computers. I only paid for the memory stick to do it. It's great.

This plan has saved me money and provided service protection

The membership is a good value should something go wrong with your equipment. The Geek Squad help is worth the price alone.

I recommend the yearly membership if you purchase a phone or expensive electronic devices because you receive a free extended warranty service on all products purchased with Best Buy.

We need support and this membership allows me to feel confident Best Buy has me concerns covered

Amazing Best Buy. Thanks for always being professional

This membership is the best subscription i can think of it checks so many boxes for coverage and i wouldn’t shop at best buy without it

So many good things about the Total Tech membership. If you own many electronic devices for personal or business, you need this. Geek Squad has been especially helpful with problems of all sorts. Since I only buy from Best Buy, it is an easy choice every year

Great finger grips. My son said they last and hasn't had a problem with them

Sounds like it is worth it so I took it out. No problems yet with my purchase so far.

It was definitely perfect timing. Options was worded to me from the agent at the moment. I ready thank him for the knowledge.

It's great to have the security knowing my bike and lap top will be fixed if something happens.

This membership is worth it to us older folks who didn’t grow up with computers! I’ve already used their services multiple times and will likely use them more! It’s easy to get an appointment and they answer all my questions. I’ve gone into the store for assistance, as well as used them by phone. Excellent service both ways!

A Geek Squad associate recommended the membership, which was very much worth it for my situation. I brought my desktop in for repair, and after explaining the issues I was having, the associate explained to me that the membership could significantly reduce the cost of services that I may need. I was skeptical, for the fact that membership sales are usually pushed regardless of the situation, but the membership covered all the neccessary repairs on my device. Rather than spending roughly $300 in service and repair fees, the cost of the membership covered everything. There is specific criteria for what the membership covers, so i recommend getting a diagnosis first, just in case certain repairs are not covered. Another aspect I really like about the membership, is the fact that all my purchases has automatic 24 month coverage. So if any issues arise with a product I purchased with Best Buy within that time frame, I can replace it by paying a small fee, which is significantly cheaper than replacing the item without a membership. If you frequent Best Buy, I strongly recommend looking into getting one.

Excellent local coverage. I live close to the Local Best Buy and 2 other locations within 20 to 30 miles. If you make a large purchase, it is a good add on. I am replacing a gaming computer and router. You get better pricing, so it does not take long to recover the cost.

Excellent store, really good prices, excellent services

I needed to purchase this item so that I could save $300 which was required so my data could be transferred from my old laptop to my new laptop.