Customer Ratings & Reviews

I think it's worth it. My favorite thing about the membership at Best Buy is the ease of mind of having a warranty. I don't have to worry about whether I have one, or fumble to find the paperwork. Anytime I've needed to use it, service has been terrific. Customer Service is essential. Also the rewards are excellent and the products available are reliable in quality, unlike what's available at most retailers. Shipping is always quick and reliable too.

Member prices are better than if you don’t have this.

This membership is of great value. Offers peace of mind and convenience. I feel much relaxed knowing my gadgets are protected.

This membership is a real value. Protect everything you bought that’s worth the price.

It’s really nice thing to have I recommend it a lot

Had all programs transferred from old computer to the new computer i bought.Also had my backup computer serviced,both are working great

Pretty awesome everything that comes included with this membership I’ve only had it for about a week and it’s already paid for itself

The customer personnel were beneficial to me. She did a great job in making sure I was satisfied.

Price seams a little expensive. But you start using it its actually worth it

The membership is a good value should something go wrong with your equipment. The Geek Squad help is worth the price alone.

If you are a tech dummy like me then Totaltech is the product for you. With this membership you get so much more than just talk. You get a service that is unlike any other. When you need tech support are tech repair they are a call away. When you purchase a product they will deliver and set it up for youand if you are like me that goes a long way.

Solid service for our new purchases! The service aspect if the membership is unmatched!

I am happy whit my membership recommend to a friend

This membership is the best subscription i can think of it checks so many boxes for coverage and i wouldn’t shop at best buy without it

Honestly this membership is worth is when it comes to next year definitely going to renew

I have recouped my membership fee in the services I have received. Setting up new products is a breeze with their service and I love have easy access to the Geek Squad. They saved my sanity when I found I had been scammed and was locked out of my computer. I purchased a new laptop and Jeff was extremely helpful in setting in up for me and then wiping my old laptop so I could give it to my grandson. I have used the phone service when I needed help with my tv. I pick Best Buy for my any new product because I know they will provide my support and service when I need it.

Decent membership. I use it a lot so it is worth it for me

I just got my membership. Geek squad are very friendly and knowledgeable. Ive never had cameras before. They helped me all the way to set it up on my phone and installation.

It is very useful. Especially for having multiple electric entertainment/ communication devices

Best workers at Best Buy I wil recommend anyone very passionate about the job