Customer Ratings & Reviews

We had a great experience with Best Buy customer service was very knowledgeable an asisted us greatly on our purchase & delivery.

Wonderful for Peace of Mind. It is a must with your purchase.

This is a great computer for the price does anything you needed to do for simple home use.

this is a real value, i need help sometimes with new configurations. and i like the protection assurance.

Sales people are professional and courteous. The laptop is awesome as expected. Lots of horsepower.

Having a membership makes me feel confident, and if anything happens, I could get my items either fixed or taken care of

Great for computers! I've used total tech for my laptop hardware and software repairs. I've been very satisfied with the quality of the repairs

A lot of benefits crammed into a reasonable price.

My previous computer was older and ran on Windows 10. I was hesitant to upgrade to Windows 11 and a new computer. But the support of the Geek Squad has surpassed my expectations. They have assisted me multiple times with great results

Too many visits to buy, start up computer, Geek Squad was GREAT!

Having the membership helps out so much with returns, I have had several things that were more than 30 but less than 60 days that needed to be returned and because I had the membership it was no problem!

This membership has and will save me so much money because it’s basically a nonstop warranty on everything I buy .

This most definitely came in handy. Don’t think I could’ve went them without it.

Love our unlimited greek support ❤️ & being a member offers other perks as well.

Good assurance for continuity of computer wellness.

Great service and support. This product gives me the worry free security and confidence in all products I purchase from Best Buy.

I would love this service and referred to my friends already

This membership has saved me a few hundred so far in just a few months. I will make sure we keep this membership with a large family and multiple businesses.

I’m a “mature” lady who purchased the Total Membership with a ‘side eye’. But-I’ve been in contact with the dedicated team. Wow! They have been so helpful.

While I had the membership, it was very valuable and affordable