Customer Ratings & Reviews

Haven't had the opportunity to use it yet but it seems like a very good investment..

I find best buy to be an exceptional store. Very reliable and easy to deal with. I truly reccoment .

Definitely a must have if you shop at Best Buy alot like I do. Excellent deals, excellent value. Great deals that are exclusive to the membership.

Pretty good value. Got it to repair my laptop trackpad and will be using it for other things as well.

I definitely love this plan. I have found the need to make contact with the Geek squad on several occasions and have found their help very valuable and stress reducing.

This membership is extremely valuable. Glad I was able to use it this September. It was there for me!

I being enjoying been a member so far, got to many discounts as well, plus is a free if you need any electronic to be fix.. so far i recommended to be a member

This is a great value. It saved us hundreds of dollars and helped with getting computer work completed.

All good I will recommended this any time to friends and family

The Geek Squad employee, Nicholas was very knowledgeable and courteous. He also contacted me during the repair process to give me an update on the repair of my laptops.

We are happy with the recent purchase of two laptops. The salesman was efficient and helpful and the Geek Squad was very helpful in sorting out our questions.

So far I like my new computer and am thankful for the help I received from the gentleman helping me.

Unlimited Geek Squad support is invaluable to me. I have needed a lot of support setting up my new desktop.

Worth it............ ...............................

My experiences have been great. Employees I have worked with are very knowledgeable, upbeat, easy going, provide fanatical customer service.

Very knowledgeable technology service. The technology specialist fixed a couple 0f different issues for us knowledgeable

I love my BEST BUY total protection plan. This membership is a real value. Member prices, plus unlimited GEEK SQUAD support are great! I love the peace of mind of getting protection plans on my purchases!

This membership is real value. Also, the peace of mind of having this is worth it.

Membership has its perks. Thanks Bestbuy for the service.

Geek Squad installation team was great. Customer service beyond them has been horrible. I keep getting routed to Panama - no one has accountability and they promise me call backs with resolutions which never happen. I am in the market for audio equipment for a second home I am purchasing and unfortunately will be forced to shop away from BB