Customer Ratings & Reviews

Worth it............ ...............................

I love my BEST BUY total protection plan. This membership is a real value. Member prices, plus unlimited GEEK SQUAD support are great! I love the peace of mind of getting protection plans on my purchases!

Very knowledgeable technology service. The technology specialist fixed a couple 0f different issues for us knowledgeable

This membership is real value. Also, the peace of mind of having this is worth it.

Geek Squad installation team was great. Customer service beyond them has been horrible. I keep getting routed to Panama - no one has accountability and they promise me call backs with resolutions which never happen. I am in the market for audio equipment for a second home I am purchasing and unfortunately will be forced to shop away from BB

Membership has its perks. Thanks Bestbuy for the service.

Love the protection and peace of mind total gives me.

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Wonderful service, way faster than expected. Would definitely recommend!

The Geeksquad reps are very polite, patient and professional.

It's very helpful and worthy! Needs are duly satisfied.

Love the access that Total tech provides for my family from laptop issues to diagnostic for repairs on other appliances!

Best Buy Total is the Best Decision for your products.

If you are a tech dummy like me then Totaltech is the product for you. With this membership you get so much more than just talk. You get a service that is unlike any other. When you need tech support are tech repair they are a call away. When you purchase a product they will deliver and set it up for youand if you are like me that goes a long way.

Your technicians have been fantastic—helpful, knowledgeable, and efficient. My computer’s running great, and I’ll definitely be recommending your service to my friends!

Membership is a real value.If there is any problem,the geek squad is there waiting for you.

My previous computer was older and ran on Windows 10. I was hesitant to upgrade to Windows 11 and a new computer. But the support of the Geek Squad has surpassed my expectations. They have assisted me multiple times with great results

Great service finding the right product for my needs. Had the geek squad transfer all my data and this new Surface is just what I needed at the best price I could find.

Very good value for a much needed upgrade to my laptop. It now operates much faster than it has in ages, in fact it’s probably quicker than when it was first purchased.

Loved the no pressure just a quick question if I wanted to purchase. Everyone and everything was done very professionally. Appreciate it