Customer Ratings & Reviews

Rge my best buy membership was well worth the price as the covered all the repairs for my computer

I like Geek Squad at Best Buy. Very convenient. It is very easy to ask questions and get repairs.

Too many visits to buy, start up computer, Geek Squad was GREAT!

Have had great success with the Total membership. Knowledgeable agents readily available and can jump onto my computer remotely to fix my issues. Great value plus offers discounts to purchases and covers in-store Geek assists. Automatically renews my Webroot each year so I have no lapse in coverage. Totally satisfied with Total membership.

I recommend the yearly membership if you purchase a phone or expensive electronic devices because you receive a free extended warranty service on all products purchased with Best Buy.

This membership is a real value!!! Love the peace of mind that having Geek Squad available when I need it provides! I've already saved over $500!!!

The membership is a good deal, it saves me money when I had issue with my laptop.

I like the security I feel having this extended protection for my purchases. The Geek Squad has been great !

This membership gives me a piece of mind .Now I don't have to worry about something going wrong and it will.

A lot of benefits crammed into a reasonable price.

this is the best by far is to get the membership and you will recieve alerts on new products and savings for your next purchase

This is the only location I know of where I can walk or call in to receive advice and/or repairs to my computer, and they have always done well for me.

I would love this service and referred to my friends already

So glad I did purchase this, or I wouldn't have been able to get the Microsoft Office correct one installed.

While I had the membership, it was very valuable and affordable

Do you have a lot of electronics? Like most people I do and I like to purchase the latest of technology. Now every time you purchase a product you find yourself having to buy some sort of protection plan, you don't have to do that anymore with the Best Buy total. You only pay this one time for a year and all of the products that you buy are protected under that one plan with no extra cost for 2 years. As long as you're I remember it's a no-brainer to me. You also gets customer service and geek squad service that include installation and includes software checkups etc

Geek squad was very knowledgeable and professional about what they did

We have had Best Buy Total membership for many years. We had a fire and had to replace all of the appliances but one. Our new stove[we have to cook a lot because of allergies] died in less than a year's time(electronic side of the gas stove), and we got the credit for it and bought a different model. I used the difference they gave us on a card to replace the last one that survived the fire, as it was dying(over ten yr old!). I strongly recommend their Total membership, as we have had electronics and appliances from them for years. They cover most things that go wrong, and charge less than most if it needs serious repairs. The added bonus is a 10% discount off anything you purchase there as a member. That helped us a lot when we had to replace so much all at once!!! It also gives coupons off toward different items at different times of the year.

Good assurance for continuity of computer wellness.

The squad took care of my issues, like they always do. Didn't even have an appointment one time, and still took care of me. Getting money's worth, for sure