Customer Ratings & Reviews

this is the best by far is to get the membership and you will recieve alerts on new products and savings for your next purchase

This is the only location I know of where I can walk or call in to receive advice and/or repairs to my computer, and they have always done well for me.

So glad I did purchase this, or I wouldn't have been able to get the Microsoft Office correct one installed.

A lot of benefits crammed into a reasonable price.

I would love this service and referred to my friends already

While I had the membership, it was very valuable and affordable

Geek squad was very knowledgeable and professional about what they did

Good assurance for continuity of computer wellness.

The squad took care of my issues, like they always do. Didn't even have an appointment one time, and still took care of me. Getting money's worth, for sure

I was having trouble with my computer not working and I took it to best buy and I got the membership and they diagnosed the problem and fixed it for no additional cost all I had to pay for was the new part bc I bought it from a 3rd party

This membership is a great value. I have used several times and for the value it has saved me several times. Great value and worth it.

Unlimited geek squad on all of my purchases! Best deal ever!

Peace of mind in knowing things are covered if something stops working. It was also nice in that it covered the dryer installation cost.

Excellent item,My son is happy with his new gaming device; all the parts he bought work perfectly.

Best Buy membership offers a comprehensive support and savings program designed for tech enthusiasts and frequent electronics purchasers. Benefits: • 24/7 Tech Support: Access to round-the-clock assistance for all your tech needs, including setup and troubleshooting. • Extended Warranties: Increased protection on most products extends their lifespan and value. • Exclusive Member Pricing: Significant discounts on a wide range of products. • Free Shipping and Installation: Complimentary services that enhance the overall purchase experience. Conclusion: Best Buy Totaltech is ideal for those who regularly update their tech or need consistent technical support. The benefits can easily outweigh the costs if used to their full potential, making it a worthwhile investment for the right customer.

I am not a person who joins membership things....but I buy enough things from Best Buy that I thought it was a good idea. I like the idea of having a protection plan. I recently bought a new washing machine (LG) as mine was 26 years old and started leaking---- and I bought a new dishwasher (KitchenAid) as my old one stopped drying the dishes. I have contacted Best Buy with questions and for help and they have answers. Stuff breaks down---so this is a worthwhile purchase for me.

I just got my membership. Geek squad are very friendly and knowledgeable. Ive never had cameras before. They helped me all the way to set it up on my phone and installation.

Great support. Staff was great at answering questions about different laptops

This membership is 100% worth it! The exclusive member pricing has already saved me a good amount on recent purchases. The peace of mind from the included protection plans and Geek Squad support is amazing—especially for electronics. I really appreciate how everything is handled quickly and professionally. It definitely adds value to every purchase I make.

Had all programs transferred from old computer to the new computer i bought.Also had my backup computer serviced,both are working great