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Customer reviews

Rating 4.7 out of 5 stars with 2665 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,665 reviews
  • Rated 5 out of 5 stars

    Membership is worth it to me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has saved me many times with my computer problems. Fast and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it especially if you order a lot of tech or. Red extended return windows. Geek Squad protection on everything is a huge perk too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek squad has provided me with amazing service with my membership and also purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have continued to keep this membership for a number of years now and have always found it to be beneficial. I'm not sure that we've had a year go by where something of consequence was handled by these folks for free under the program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We renewed when it came up didn’t think twice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had several instances where our membership has saved the day. Geek squad has excellent staff and great turn around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hp computer, mouse pad, even the aaa batteries like the rest or your products always top notch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek squad and being a Best Buy Total subscriber as it eliminates the the worry if we have any type of questions in regards to our electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is so totally with the cost. Due to the Best Buy membership Protection, I always buy major appliances from Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am a little disappointed in what all is covered for the cost that I pay for my electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the service all the time I couldn’t imagine what it would be like if I didn’t have it so

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply warranty is golden

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like buying the extra warranty and coverage for my family simply because I'm not usually not home or able to help out so anything to help my wife an family and warranty just makes sense

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've been members for several years. It seems worth it, but admit we haven't used it much. But with plenty of appliances and electronics, it's probably good to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our Best Buy total tech membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the Best Buy total tech membership. We have been using it for years and it is excellent in time and money saving!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful computer!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it's so thin, with a great size screen, touch screen and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We Renew every year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We enjoy having this membership and the security it provides. We renew every year....just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership has been fantastic. Gives us peace of mind with all the electronics in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total really means Total.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tend to forget I have this insurance on all of my purchases at BestBuy from a mouse to my new washing machine. The purchases are automatically put under my warrantee. Even when i try to add a warrantee it doesn't go through and I get a reminder that it is already covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Longtime member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experiences for years with the membership benefits more than paying for the cost. Love the access, friendly service and confidence in personnel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Have not been using a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I haven't been using a lot, thw times I have it has been a money saver. You never know when are you going to need something to be fix, so, is better to be saved than to be sorry later, for not investing on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very helpful coverage for someone who is not tech savy.

    I would recommend this to a friend