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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 4.5 out of 5 stars with 33298 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 214 Showing 4,261-4,280 of 33,295 reviews
  • Rated 3 out of 5 stars

    Total Membership has great value, beware bank into

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with Total Membership has had ups and downs. After two years of useful benefits, the Citibank group sent me an unwanted VISA card.Without my consent, the bank cancelled my "Store Card which I had had gor over 30 years.That action voided my warranties on a new computer and Brother Printer. Ir took three weeks to get our Total Membership reinstated. Best Buy needs to communicate with Citibank when customer benefits are on the line. We choose to maintain this plan.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We hate to hear you did not have the best experience recently. We strive to provide the best support, and as a My Best Buy Total™ member, I know it's important to receive top-tier service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Total membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love getting the extra support when I need it from the Geek Squad. They are the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helps out alot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice it helped me out with geek squad that's all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A new experience, so helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So thankful to have obtained this privilege at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super happy with the service they provided. Fixed my issue with both of my laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been a total member for years. Great service with no worries about anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ Service for years!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very very happy with the A+ service I have received from the Geek Squad. I have been a member for several years and have been so happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lenovo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great and works great and so far it works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy credit card is excellent for everyone and i recommend it for one in America irrespective of your color ethnicity or religious beliefs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love your customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with best buy service and products. Will purchase more in the future

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used benefits yet but anticipate receiving value as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t live life without the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a needed service if you have any digital equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best part is the additional protection received on what we purchase. Peace of mind! We also appreciate the annual PC checkup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy total

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My BestBuy total membership is a sound investment. I use the GeekSquad portion quarterly to diagnose and clean up my desktop computer. The techs are easy to work with as well as knowledgeable. I plan to work onsite through the program for my Windows 11 upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love knowing that all my purchases are protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the deals I get with the membership. It’s not the same without.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is easy to use and the set is only about 2 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the basic warranty offered through the Geek Squad. More per membership renewal, but cheaper in the long run and better options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership it is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good customer service and good phone deals they always give the best in everything they sells

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honestly worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m surprised how useful this membership actually is I get all my tech from here and knowing I can bring anything in for repair is the best news

    I would recommend this to a friend