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Customer reviews

Rating 4.7 out of 5 stars with 2669 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,669 reviews
  • Rated 5 out of 5 stars

    Total Care Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership its great and worth every penny. Love the coverage on my pc's and they take the time to explain anything clearly and have quick turn around times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cynthia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has been there for us, with years of satisfaction, we have been grateful for the Geek Squad Technicians that have help us maintain our electronics, of which we have purchases purchased from Best Buy over many years. The Sales Associates and Geek Squad at are always friendly and work hard to meet our needs. I recommend them to our family and friends whenever I get the opportunity!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart move!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart move! It’ll save you a boatload of money, time, and hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So handy when electronics are having issues. The support team is always top notch and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST AIDE FOR COMPUTER KLUTZES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TREND MICRO keeps me safe. BEST BUY has always done my service and assists with problems. On line and store visits are quick. Every one is knowledgeable and pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind for having this service is well worth it. They have always been responsive and helpful when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so pleased with my membership I renew every year. The geek squad is awesome. They are patient, friendly and knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the best coverage you can get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers so many services, very worthwhile. Best Buy recognizes and honors your membership. They do not decline help when you have this "total"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has been great over the years. I can contact Geek Squad to help with issues from set up, viruses and daily computer operation. Always great support. Great value compared to using other services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this plan for several years and have always been very satisfied. I would recomend it highly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We have peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership offers peace of mind and sense of belonging, a reliable source to call when important devices, appliances, communications, entertainment products break or need service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love shopping at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always shop at Best Buy cause you get guaranteed of your electronics worth all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the total care membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership has been great! We are seniors so we love that they can come to our home!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice knowing if something happens to your purchase, Best Buy will fix it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Our Total Tech Membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Total Tech Membership has been a godsend to our family! We’ve had Total Tech for over 10 years and with having children in the house who grew up and went through countless computers it’d been a life saver!! Every family, Individual needs Total Tech!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total Membership is Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value and we truly use it all of the time. From installations to troubleshooting, this service is well worth the price. Not to mention, that the Best Buy staff always treats me with such professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Data transfers coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our membership coverage included the cost of the data transfers for our two new cell phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad i renewed my membership with Best buy getting some good deals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kathy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being a total tech member. We use it enough to more than pay for the membership fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Membership to Join

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use my membership often to keep the computer clean. Always helpful and are efficient and effective.

    I would recommend this to a friend