Customer Ratings & Reviews

With my Best Buy Total Membership, I can make purchases and save by not needing to buy warranty protection as it comes with my purchase for 2 years.

Little expensive, but definitely worth it. When you need help with your computer, etc. they're just a phone call away. Always helpful.

This membership has been worth more than its weight in gold. We purchased a new wall oven at Best Buy and due to our membership, the delivery, installation and removal of the old oven cost us nothing beyond the initial cost of the new oven. We have had numerous problems with our laptop due to fraudulent activities, a recent scam, the need to purge the computer, the crash of the hard drive and replacement of a new one, setting up our sound bar and configuring our devices and apps to be in accord with internet provider, solving disconnection problems caused by a new housekeeper, cleaning out the port to my iPad so that it could be charged, to name most, but not all of our recent experiences where we called upon Geek Squad to come to our aid. They always did and within a very reasonable amount of time. Each member of the Geek Squad who has helped us and solved our problems has been very pleasant, resourceful, quick to diagnose and solve the problems and respectful even when they could have laughed at our ignorance.

Being a Total member has been great. The staff is knowledgeable and helpful with any issues I've had with my computer and/or printer.

Love this membership and use it all the time. They work quickly to repair or replace.

Yes, I have enjoyed using Best Buy membership since 2017.

Although pricey, it has been of good use. Getting the computer to recognize my printer, setting up Webroot or my other apps, The Geek Squad & the My Best Buy program has been a godsend. It's like the tech version of AAA+ .

We love our membership with Best Buy for all our electronics

I couldn’t live without it. They hear when you need them they call the night before for confirmation and you know you in good hands because they are Best Buy reps. They are huge

This protection is great. I have used it a few times. I keep renewing every year. Geek Squard is really helpful and the job done. I love it.

The 24/7/365 Geek Squad is a must have! I wouldn’t trust anyone else when I need help with computer issues. It gives me peace of mind.

Love my Best Buy Total membership! Love the free installation on most of my items and the Geek Squad services.

My wife and I have use our membership a lot , savings and protection plans .

Having Best Buy Total membership had been a good item to have. I have used it twice a year to have the Geek squad clean and check my computer for any virus etc. Also when I purchase an item from Best Buy, if I have a problem the membership will let me return it or fix the problem

Game changer for saving. Protection plans, repairs, and discounts prices.

I have used my membership twice a year. I appreciate the help I get and the always answer and solve my problems

This membership is well worth it! The geek squad is very knowledgeable and always pleasant to work with.

It is a real value. It provides no hasstle protection and service. Easy to set up and service is in timely fashion

I appreciate all the folks who helped me during the challenges with my pc over the last 2 months. Y'all were very patient.

This membership is of great value. my purchases feel protected.