Customer Ratings & Reviews

Love having this. Had to fix and/or replace a few things (headphones mostly), so was glad to have this.

Always can count on Best Buy Total tech for support. I had several Computers worked on and several that required downloading from old computer to new one. NO CHARGE.

This membership is a real value, and I was able to see the save a lot of money of the offers it provided

This is the best investment we've made to purchase this membership. It covers many devices and when I have a problem on one of them, Best Buy is there for a quick fix. We can count on them and enjoy working with them. Geek Squad is the BEST! Donna

Just really satisfied with our membership. Would recommend to anyone.

This membership has been worth more than its weight in gold. We purchased a new wall oven at Best Buy and due to our membership, the delivery, installation and removal of the old oven cost us nothing beyond the initial cost of the new oven. We have had numerous problems with our laptop due to fraudulent activities, a recent scam, the need to purge the computer, the crash of the hard drive and replacement of a new one, setting up our sound bar and configuring our devices and apps to be in accord with internet provider, solving disconnection problems caused by a new housekeeper, cleaning out the port to my iPad so that it could be charged, to name most, but not all of our recent experiences where we called upon Geek Squad to come to our aid. They always did and within a very reasonable amount of time. Each member of the Geek Squad who has helped us and solved our problems has been very pleasant, resourceful, quick to diagnose and solve the problems and respectful even when they could have laughed at our ignorance.

A great value, been a member for several years and have never been disappointed. I highly recommend it!

This membership has been great. The Geek Squad has been a great service. They have solved many problems that I have had.

Not sure this cost is justified. It now only provides a 2-year extended warranty on products purchased from BestBuy. I originally subscribed when it covered house calls for repairs or service on all my electronics. That made it worth the annual subscription. A 2-year extended warranty for products I've purchased from BestBuy is far less costly than this annual subscription. I also don't like the fact that any extended warranty ends as soon as I fail to renew this subscription.

This is an excellent choice as it covers many things including unlimited help from the Geek Squad along with other incentives and great bargains.

I have used Best Buy Total membership for several years and it has consistently proven to be a super value. Saved me lots of time and money. Very satisfied and recommend to anyone using Best Buy.

The membership is a great buy takes care of any problems . Great to know you are protected

This membership is a real value to us. Cannot live in a technology world without the Geek Squad total service.

This membership is the Best. Have been a member of Total Tech for a number of years. You want go wrong by becoming a member. Great Values and always available tech to answer your questions, the Best.

This is our 3rd year having the membership and has been well worth the price. Covers all our big purchases and has paid for itself 5-6 times over.

The tech support is great! To give us the information to solve problems on new product operations.

A great service. We have used Geek Squad for years

One of best service packages i have run across. I always get my money's worth out of it. Very comforting (to have such expertise available to assist when needed). I HIGHLY recommend this service package.

Valuable membership! I enjoy getting protection plans after purchases. I also enjoy knowing that I have Geek squad support and member prices.

Wonderful peace of mind for items purchased at Best Buy. I had to cash in on it with a tv and I was glad to not have to be stuck with a non-functioning iyem