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Customer reviews

Rating 4.7 out of 5 stars with 2940 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,940 reviews
  • Rated 5 out of 5 stars

    Bob S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the benefits of membership and having the door the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had a membership for years. Extended warranties and discounts are great but liked it better when Webroot was included in the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership and I use it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing I ever purchased. The geek squad has resolved all of my computer issues over the years. They are the best..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    House hold phone and tablets and computer computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and convenient friendly representing when you call and ask for help Service very fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Membership is the bomb!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership allows a person so many advantages...Geek support, discounts, up on new products! Definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We do not want to be without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been members now for many years and we would not think of dropping it. It has many perks and gives us peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great knowing you can always make an appointment with Geek Squad if the computer goes down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy membership-good to have if you need it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this membership for many years. It’s good to have if you need it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the membership for about 8 years! Had to use it a couple of times and service was great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love otr membership card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy credit card offer great benefits and also a value card to have on hand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having best buy protection has saved me money on a number of occasion. I always opt in! I have been enrolled for years now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total membership enables me to function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing I do each y ear is buy a total membership, which enables me to use the Geek Squad. Can't exist without them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would never be without Total Tech!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, great support. Has been an invaluable investment for all of our families electronics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has been well worth it. Had to visit geek squad several times with pc problems and with memberships it’s free well worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Google System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Thought The Gentleman Who Came To Help Me With My System Did Very Good. He Basically Told Me Everything He Could About What I Needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security After That First Laptop Crash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't have this when one of my first laptops crashed, and I lost pretty much everything on the device. But, Geek Squad got me a back-up device and the insurance afforded by the Membership, which has provided me with a feeling of security. Especially with student loans and rent to pay. Tech can be integral to the day and thus can be very stress-inducing if/when it doesn't work. Now, I don't worry about the tech not working AND the financial ramifications when that's the case, I just think: pivot the schedule and device. The Geek Squad has me covered and will get me back up and running easy peasy. It's not a big deal. Way better than what it was with my first crash. I am very thankful for the Membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real life experience from Jim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent courteous service Excellent communication and everything went on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful and well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mostly use this membership for geek squad support. It has saved me a lot of money over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership and use it on every purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a member for years and love the value of this membership. The included 2 Year Protection Plans and discounts are excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has saved me so much money over the years. I love that everything has a warranty

    I would recommend this to a friend