Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 2671 reviews
(2,671 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Good tech assistant plan.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This technical assistance protection plan has been a good value foe every time I needed help with my computers.
I would recommend this to a friendRated 5 out of 5 stars
Good Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A lil pricey but at least it's a year membership but glad it's available
I would recommend this to a friendRated 5 out of 5 stars
We love this membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great they help get my cracked mac book air screen fix and was very knowledgeable about the product
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad is my Hero!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Best Buy Total membership gives me peace of mind. I get great service and great advice whenever I have a question about my lap top or I-Phone. I am 79 years old and not very technologically aware. I get great advice from my Geek Squad guru's whether I make an appointment in the store or call on the phone.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Total Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I consider my membership a good value. Geek Squad is there to help with computer tune ups as well as help with any repairs or questions. Their associates are very friendly and knowledgeable.
I would recommend this to a friendRated 5 out of 5 stars
My Best Buy Total
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love that Best Buy offers this. It puts my mind at ease that I can reach out to them with computer issues. I try to have them do a monthly check to make sure everything is running as it should.
I would recommend this to a friendRated 5 out of 5 stars
Great Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it because I have needed to fix my computer multiple times and Total Tech support has helped me.
I would recommend this to a friendRated 5 out of 5 stars
Member has it’s privileges
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although the membership perks have changed over the years, it remains a great desl
I would recommend this to a friendRated 5 out of 5 stars
Rewards membership review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the plan. You get a geek squad pc tune up and repairs if needed
I would recommend this to a friendRated 5 out of 5 stars
Total Membership is a BVest Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The My Best Buy Total Memberdhip has been a best buy, They have been responsive, by phone and in person, to my needs for help. I highly recommend it.
I would recommend this to a friendRated 5 out of 5 stars
Best BuyTotal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am a long time subscriber of Best Buy Total. It always pays off. I use mine several times each year. Wouldn’t be without it.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad assistance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cost is worth everything, agents solve problems quickly, problem solving while at home is fantastic
I would recommend this to a friendRated 5 out of 5 stars
Everyone should use BB Total Membership!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I spent over 40 years supporting technologies (computers, OS's, networks). Now that I'm retired it is a relief to simply contact the Geek Squad, who are knowledgeable, efficient and patient, who will get me back up and running quickly. This means they manage my devices and I never have to stress out. The membership is a great value for me and my family!
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've this service for many years and it has been very helpful, the techs are always very attentive and nice. Thank you.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy and Geek Squad Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love Best Buy and The Geek Squad. Always very helpful and knowledgeable.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Total Tech is Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So many good things about the Total Tech membership. If you own many electronic devices for personal or business, you need this. Geek Squad has been especially helpful with problems of all sorts. Since I only buy from Best Buy, it is an easy choice every year
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny. Helps me every time I buy something
I would recommend this to a friendRated 5 out of 5 stars
MUST HAVE!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great to have a membership, because when you buy an item and for whatever reason it breaks, Best Buy will replace it!!
I would recommend this to a friendRated 5 out of 5 stars
Feeling Up-to-date.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Helps this non-techno savvy, mature person feel comfortable in our techno-world. Thank you.
I would recommend this to a friendRated 5 out of 5 stars
Thank yoy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mi am greatful for the priduct, I lpok fotward to buy mire from the store.
I would recommend this to a friend
