Customer Ratings & Reviews

Love the Geek squad and being a Best Buy Total subscriber as it eliminates the the worry if we have any type of questions in regards to our electronics.

I like this membership as if I have any questions I can take device into BestBuy and the Geek Squad takes care of it.

this total best buy membership protection plan is the best it covers everything from upgrades to protetion on all your devices

Membership is a great asset. The team there is helpful in many different areas. Good value and great people

I have been a Best Buy Total Tech member for years. I'm very happy to have the services they provide, and I can't imagine being without this membership. I own a number of devices and questions arise. It brings me such peace of mind to call the Geek Squad and get an answer that I can trust. I think the best service is remote access to install a program or fix a problem. I have not experienced any problems with remote access and have built confidence permitting a Geek Squad member to access my computer. I rely on the Geek Squad quite a bit, plus this membership offers other valuable services, including warranty on items bought at Best Buy.

Have had great success with the Total membership. Knowledgeable agents readily available and can jump onto my computer remotely to fix my issues. Great value plus offers discounts to purchases and covers in-store Geek assists. Automatically renews my Webroot each year so I have no lapse in coverage. Totally satisfied with Total membership.

The membership is a great value. I buy a lot of stuff tha is covered

This membership is so nice to have and a great value for the money!

This membership is a great value and we truly use it all of the time. From installations to troubleshooting, this service is well worth the price. Not to mention, that the Best Buy staff always treats me with such professionalism.

Best Buy Total Membership provides coverage for the unexpected at a reasonable price and purchase savings. No hassles or worries!

We have had the My Best Buy Total membership for many years. We love it because when we need help they are there to help you. Thank you.

Excellent experiences for years with the membership benefits more than paying for the cost. Love the access, friendly service and confidence in personnel.

Membership is a great value for the cost. It is great to be able to chat online for computer help with Geek Squad.

I enjoy the fact that whatever problems I may have with any Best Buy items, they are covered under my plan. So far over the phone or in store the associates are extremely helpful!

If you use a lot of tech but you like peace of mind as well this is easily one of the best member programs that exist. We love the fact that no matter what we purchase we automatically get coverage for an extended period of time no matter the cost of the item but especially when we put down a lot of money for a big Tech purchase not only the added benefits when it comes to pricing but also the customer care that we receive. It's not always perfect but in general the perks that it has make life a lot easier especially when it comes to returns

I am very pleased with my BestBuy membership. I like having everything covered and knowing I have Geek Squad if I need them.

This membership has been great over the years. I can contact Geek Squad to help with issues from set up, viruses and daily computer operation. Always great support. Great value compared to using other services

This is the best investment we've made to purchase this membership. It covers many devices and when I have a problem on one of them, Best Buy is there for a quick fix. We can count on them and enjoy working with them. Geek Squad is the BEST! Donna

I have enjoyed My Best Buy Total membership for many years now and rely on it for virtually all my computer needs. I appreciate the support by Geek Squad particularly, and have benefitted even when I needed a new refrigerator.

Worth it especially if you order a lot of tech or. Red extended return windows. Geek Squad protection on everything is a huge perk too.