Customer Ratings & Reviews

I really forgot to get this membership and never had any problems for almost 5 years until I git a virus and got to the store when it opened and they were able to help me right away. This is truly a great membership to have and a great value

We love having the best buy protection plan! Its a great value and easily auto renewals each year. I appreciate all of my purchases being easily added and protected for 2 years.

I love these options since bestbuy always meets my expectations in product qualities and this membership makes me feel safer because I know that they will be backed by the guarantee with my products

The membership has saved me quite a bit with help that the Geek squad has provided. They have all been professional and very helpful in solving any issues I had

The membership is amazing for all tech but especially if you have a computer or something else that is out of warranty. My computer was having problems and they took it in after asking what it was doing and now it runs great!!! I'm so glad i got the membership, it's much cheaper then buying a new laptop.

5 stars if it was cheaper because I feel as though I was not getting much out of it. I saved a total of $100 but only because I went to Best Buy more because of my membership. The 24/7 tech support was nice.

This membership has been a blessing in my family’s life. When things went negative the plan was always a life saver. It’s been a positive investment.

We’ve really been enjoying our Best Buy membership. The discounts and exclusive offers have already paid off, and the free shipping makes things super convenient. It’s been worth it for our household, and we plan to keep it going.

In my opinion, this is a wise use of your money. The plan provides more than essential needs for protective services to the equipment. The Geek Squad knowledge, expertise, and availability of services is just great to have.

Best Buy membership has been the best discission for me. I've had to phone several times for tech support and every time I received the most valuable service. Thanks to all of the technical support staff!

This membership has been very convient and useful too us. We have saved alot of money and has been used more than we thought we would have.

This has been so worth it! If you plan to buy major appliances or other pricey items definitely consider this. We’ve saved a ton of money!

I feel like it is a required membership because we own a laptop that we purchased from best buy, however I feel like its to expensive for just the 1 item. I have a college student and wasnt offered software at student discount and cant change so its very expensive but necessary

It's great to have but takes too long to get to a person that can actually help you. Just made a big purchase at the store and did not get any kind of discount.

As a Best buy total membership subscriber it gives you a peace of mind Yes the once a year renewal is a little spendy but at the end of the day it gives you a piece of mind that you got protection cover on any items that you buy for Best buy without have to purchase a separate geek squad extend the warranty I totally recommend purchasing it especially if you buy from Best buy!!

definitely worth it...even if you just want extra warranty coverage for all your purchases...special members only sneek previews and offers...an added plus if you also need geek services also...would recommend for the price and convience.

Having the membership saved me a lot of headaches with my products. I even got a refund for the price difference. Best Buy really respects the terms of its memberships.

This membership is a piece of mind knowing that the Geek Squad is always there. I had a significant issue with my laptop which was resolved and covered under the membership. My cost of the membership was basically paid for when my laptop problem was solved!

This was a great deal that saved me money the first day, as it was less than the computer service would have cost. Big thanks to Mark at Culver City, CA Geek Squad for suggesting I buy this.

My grandson is enjoying the laptop for both gaming and school work. He's able to play with his grade school friends in a different state.