Customer Ratings & Reviews

Our membership is a great value. We use it all the time. Membership pricing, GeekSquad support and peace of mind knowing we are protected.

This Total Tech membership has been outstanding. I have not only been able to use it for protection on the equipment that I have purchased but also to get immediate direct assistance from Geek Squad when I have run into some problems with my system. I have continued to renew my membership and will do so for many years to come. I would highly recommend this for everyone who purchases computer equipment at Best Buy. It is most definitely worth the investment.

I renew my full membership every year. It gives me peace of mind to know that all my products are covered and that I have Geek Squad available to me if needed.

Any time I have had an issue over the years that I have been with them I have not had a problem getting it resolved quickly. With no questions asked and without waiting too long

If you don’t have this plan and you are a tech nut… or you purchase large appliances, and or you are upgrading your entertainment room… this pays for itself. This past year this subscription payed for itself over 3 times. They will set up your tv and sound system, your appliances, or other tech gadgets. Bought a TV and they mounted the tv at no cost, helped set it up as well, and answered any questions and thought me how to use the tv. Not only that but if your appliances break down they will send someone out to fix it! I plan on purchasing a couple more devices in 2024 and it once again will pay for itself.

Have been a Geek Squad member for many years and it serves me well

I really like that i can have my system scanned & need to make a habit of cleaning my laptop monthly. I like that remotely my laptop can be cleaned up.

The membership is of great value and encourages me to buy additional items from Best Buy- I have found the people working there to be extremely helpful

It provides piece of mind that if I have an issue, I can get help quickly on line or in person. The fact you get two year apple care is another plus

This plan has saved me money and provided service protection

Great value. Geek Squad service, Webroot., free warranty on new products, discounts, free or discounted shipping and more. Worth every penny!

I love having this. Haven’t needed it a lot but always great when I do.

Great to have My Best Buy total…..nice benefit is having extended product coverage.

There is no way to make a purchase at best but without grabbing this deal. It has helped me so much and given me so much peace of mind when we I have an issue. The service is unbelievable

Best money I spend on tech every year. I am techicall challenged and have taken advantage of both phone and in-store help. More than makes up for the cost.

If you ever have a problem it makes them right there for your needs.

Best Buy membership is must I use it all the time and also geek squad it’s my savior I recommend Best Buy membership to all my friends and family. Thank you, Best Buy.

Amazing Best Buy. Thanks for always being professional

We enjoy having the convenience of the Geek Squad, and we can make an appointment anytime. They are always curtious and helpful. I don't know what we would do without them.

My membership has been a real value, the Geek Squad is always available and has solved every problem that occurred.