Customer Ratings & Reviews

The noise cancellation headphones I ordered are first class. Bose is the best quality of any I have ever owned. The most comfortable on my ears too.

I have had to use this membership several times over the years, it has never let me down. Neither have the geek squad, especially after a recent transaction with. My turn around time was less that 24 hours and I am completely satisfied.

This membership has saved me a lot of time, money and headaches over the years. It provides protection for 24 months on all products (AppleCare if it is an Apple product.) Could not be happier with it. If you are someone who uses technology a lot, I would recommend it.

My computer was serviced quickly and proficiently. I am happy with the outcome. The tech personnel were kind and patient. They answered my questions and took the time to explain things that were not clear because I didn't know the computer terminology.

Wonderful service. My hard drive crashed and I was lost. They replaced the drive immediately. Then my computer wouldn't talk to my printer. They fixed it over the phone.

I signed up due to a problem, Geek asquad quickly resolved it, i have gone back 3 times for other tech challeges with great results

Crazy value since I’m always repairing my pc. The fact that geek squad repairs are free is astonishing it helps save so much money!

Love this membership! Covers all my electronics, even those not purchased at Best Buy! I find that the Geek Squad have been very knowledgeable and friendly!

Honestly, worth it. I rarely shopped at Best Buy but I basically got total tech for free because a price match gave me 180 back, and they fix up most devices for free, plus 60 day returns is a plus, definitely a buy especially if you’re looking to buy something expensive like an e scooter pc bike or whatever, it’s been 2 months or so amd I saved 300+180, which is nkt at all comparable to the 179.99 I spent

This membership is a great value. The exclusive member prices save me money on every purchase, and the Geek Squad support is dependable and helpful. I love the special offers and the peace of mind that comes with added protection for my electronics. Definitely worth it!

I own a small business and use the Geek Squad as my IT department. The best service is in store vs. online or by phone.

Definitely i great idea to have. I use my laptop for business and i cant afford to pay a bunch of money to get it serviced when something happens. The membership comes with some services where i dont even have to pay. Very much worth it!

If you buy a lot of electronics and make sure to get them form Best Buy, the membership is invaluable. I’ve definitely been a fan.

Having Geek Squad support is great. It gives us peace of mind knowing we can rely on knowledgeable staff who can solve our issues.

The membership is of great value to me & I have used it already. The membership prices are good & I have earned credits already. The Geek Squad support has been utilized. They were extremely helpful in getting me up & running. I have the protection plan on my purchase, I feel at ease and supported should anything arise.

I joined the best Buy Total membership because the agents in the store assisted me several times with things I had purchased at the store. Each time my problem was resolved thru the item warranty. Recently with an item I did not buy at Best Buy the Geek Squad helped me understand how it works and explained to me how the member plan worked in detail.

I've had this Total Tech membership for a few years now, and it has saved me time and money on a lot of products that I've bought in Best Buy and other stuff too! Will continue to be a member!

Membership is of great value with the included protection on all Best Buy purchases and deals provided during the year

The My Best Buy Total made my New Computer purchase So Easy. I bought the new computer. They transferred some of my data and pictures over to my New Computer, I had a few programs I also wanted to be put on my new computer. And they also told me how to set my current printer up to my new computer. All in All a Great easy experience.

This membership is the real deal. Member prices and they price match . Protection and geek squad all year long. Worth the price and piece of mind fpr your purchases