Customer Ratings & Reviews

It may appear to be expensive, I found that I used the service often enough to pay for itself. This is a good value option.

This is a nice benefit but I miss the free delivery they included with this membership but took away last year.

We enjoy having this membership and the security it provides. We renew every year....just in case.

Covers so many services, very worthwhile. Best Buy recognizes and honors your membership. They do not decline help when you have this "total"

For me, the Geek Squad is essential! How could I ever move away? At Union Square 2025, there is a great team. Though the clientele is relentless, they are patient, deserving of raises, stars, and kudos. Thank you.

I use the service all the time I couldn’t imagine what it would be like if I didn’t have it so

Always can count on Best Buy Total tech for support. I had several Computers worked on and several that required downloading from old computer to new one. NO CHARGE.

Best service ever. I never had a problem with Geek Squad. No problems returning items.

Saves with purchase protection and geek squad to the rescue!

This membership is a peace of mind at your fingertips. Great price and support.

Membership has been fantastic. Gives us peace of mind with all the electronics in the house.

My Best Buy Total Yearly Membership has been an absolute Lifesaver throughout all these many years. I believe I have been with them now for over 20 years with this service. If you plan on having anything Electronic or a purchase from Best Buy more than $200.00 I strongly recommend this product.

My desktop computer had a corrupted operating system (which I didn't know until I took it in). I had an appointment so I really didn't have to wait at all. The most important thing I told them was to save my Outlook contacts & distribution lists. When I picked it up, I was told everything should be ok since they didn not have to set it back to the factory settings but, when I got home, my contacts and distribution lists were gone. I bought a 1 terrabyte SSD card when I dropped it off and will make sure to export my contacts and save them on that.

I am so pleased with my membership I renew every year. The geek squad is awesome. They are patient, friendly and knowledgeable!

Geek squad has saved me many times with my computer problems. Fast and efficient

Very happy with this membership Geek Squad has always been super helpful Have been member for multiple years, many purchases and used service multiple times at different stores Can go to store with appointment or get virtual appointment Extends return policy, earns points for purchase When you call they thank you for your membership

This is a great package, well worth the money. I've already used Geek Squad twice this month. Once in store and once remote. Have not used the other features yet but very happy with this purchase

Nice knowing Geek Squad is behind me! It's like insurane! You hope you never need it but it's their if you do!

The membership gives me peace of mind and discounts on products and services. New TV delivered and set up, old TV carted off, no charges.

Always there when you need them. Able to help me all through college if i had an issue with my laptop.