Customer Ratings & Reviews

I have had to use this membership several times over the years, it has never let me down. Neither have the geek squad, especially after a recent transaction with. My turn around time was less that 24 hours and I am completely satisfied.

My computer was serviced quickly and proficiently. I am happy with the outcome. The tech personnel were kind and patient. They answered my questions and took the time to explain things that were not clear because I didn't know the computer terminology.

The noise cancellation headphones I ordered are first class. Bose is the best quality of any I have ever owned. The most comfortable on my ears too.

Wonderful service. My hard drive crashed and I was lost. They replaced the drive immediately. Then my computer wouldn't talk to my printer. They fixed it over the phone.

This membership is a great value. The exclusive member prices save me money on every purchase, and the Geek Squad support is dependable and helpful. I love the special offers and the peace of mind that comes with added protection for my electronics. Definitely worth it!

I love that I can get support from Geek Squad and have less worries with the protection plan, and the members pricing is a bonus.

Love this membership! Covers all my electronics, even those not purchased at Best Buy! I find that the Geek Squad have been very knowledgeable and friendly!

Definitely i great idea to have. I use my laptop for business and i cant afford to pay a bunch of money to get it serviced when something happens. The membership comes with some services where i dont even have to pay. Very much worth it!

The membership is of great value to me & I have used it already. The membership prices are good & I have earned credits already. The Geek Squad support has been utilized. They were extremely helpful in getting me up & running. I have the protection plan on my purchase, I feel at ease and supported should anything arise.

I joined the best Buy Total membership because the agents in the store assisted me several times with things I had purchased at the store. Each time my problem was resolved thru the item warranty. Recently with an item I did not buy at Best Buy the Geek Squad helped me understand how it works and explained to me how the member plan worked in detail.

The My Best Buy Total made my New Computer purchase So Easy. I bought the new computer. They transferred some of my data and pictures over to my New Computer, I had a few programs I also wanted to be put on my new computer. And they also told me how to set my current printer up to my new computer. All in All a Great easy experience.

Great membership to have if you purchase multiple items throughout the year, everything is covered including geeksqaud services.

I've had this Total Tech membership for a few years now, and it has saved me time and money on a lot of products that I've bought in Best Buy and other stuff too! Will continue to be a member!

I would not go without the My Best Buy Total membership. It's been well worth the money. I've taken my phone and my computer in a number of times over the last few years and I've always been satisfied with the assistance I've gotten.

This membership is the real deal. Member prices and they price match . Protection and geek squad all year long. Worth the price and piece of mind fpr your purchases

It’s worth the money and investment to pay for extended product protection plan after buying the important devices we pay good money for. Best Buy is always number 1 for providing peace of mind when things malfunction on their own or if there is even a mishap of dropping your electronics and causing accidental damage.

Great value available at a far better price when I bought my new iPhone17. I enjoy the special pricing and services available.

Best Buy total membership has already paid for itself. The Geek Squad has already cleaned malware off my laptop twice and my membership is only 7 weeks old. I look forward to using the other benefits, IE the longer return times and discounts over the holidays. GREAT investment! WB

Great service! Brought my older computer in that was running slow. I used the membership and got my computer running like its new. Saved me a lot of money

I won't liem It depends for people. If you do not come often, it is not the best. If you don't buy many phones, tablets or computers, it can be ehh? good for small tvs but anything with geeksquad coming to house? It still can cost (unless promotion says otherwise). I like it with my family being very non tech savy.