Customer Ratings & Reviews

Always fix's the problem no matter what the issues are they get it done for me!! And I get to move on with my day. I will forever be a Total Member

I have used Best Buy total many times. It has saved me a lot time and money. It is well worth the cost, believe me. You want peace of mind...this is it !

A very valuable service to have. The security of just knowing that quality tech support is just a phone call away and at home tech support is there if it is needed.

I use them very little but when I need them I've got them!

While the membership does have value, I am considering ending mine because it has become expensive to keep. It was great when I first got it and saved me quite a bit of money and headaches with big purchases. The program has changed quite a bit since I joined. I’m just not sure it’s worth the cost.

This is one of the very best contracts available to those of us that are not pros at computers! Help is here for us and caring for our special needs. What a deal to get the unlimited support when you need it and without questioning you either! You are great and this service is totally the best!

Have been a total tech member since it was first offered. I use the tune up and update services regularly and get other support as needed. The geeks do a good job and have always solved issues quickly and professionally. Wish the other package values of services and installation would be restored. Overall, I appreciate the service and plan to continue.

I feel this membership is a great value. I use it periodically for a tune up on my computer.

This membership is such a great value. Anything you purchase from Best Buy is basically covered when you are a Total Tech Member. We have not only have computers and a printer, but we also have appliances that fall under the total tech membership...perfect

My membership is a great value. I get my upgrades done whenever necessary. My yearly subscription is automatic that makes it easier to maintain my virus protection, etc.

The Best Buy Total Membership offers fantastic benefits for tech enthusiasts. Members enjoy exclusive discounts, free shipping on orders, and early access to sales. The plan also includes free installation services and extended warranties, ensuring peace of mind with purchases. Overall, it’s a valuable investment for anyone looking to maximize their shopping experience.

It has come in handy many times. We have had 3 computers broke and they assisted promptly each time.

This membership is well worth having! Access to knowledgeable personnel any time of day has proven its worth over and over again. I highly recommend a Best Buy Total Membership, you will not be sorry to have it!

Membership provides me with services and support that are important to me.

Membership is a great value I have not used it yet but when I do I have peace of mind that it won’t cost as much fur repairs

I definitely recommend Best Buy Total Membership. Geek Squad is my IT helpers. Excellent resource. I have Total on my TV’s, Refrigerator, Computers, Nintendo. I purchased a Nintendo and had an issue. Total Membership worked above my expectations. Best Buy took the Nintendo & replaced it. Excellent value!

This membership has true value. The reward certificates, the support, the quality of product and service is exceptional.

I love the piece of mind this brings me. Unlimited geek squad assistance, and the piece of mind knowing who to call.

I have been using this feature for several years and feel that just like car insurance: I can't live without knowing I will be protected. Use auto-pay and then you can relax.

My Best Buy Total Membership is a great value and provides additional protection for each new product I purchase at no additional charge. Great protection for all my Best Buy purchases. Great value.