Customer Ratings & Reviews

Don't have to worry about anything for a full yr. Price matching is nice add-on feature. Also got some $$ rewards in addition.

I love the membership wirg the geek squad support and all the other benefits that comes with it , able to get some things replaced if non functional.

The geek squad at my location are amazing and saved me many times from my own mistakes with my lack of computer knowledge lol They are helpful, fast and reliable!

The benefits are excellent, especially the 2-year Geek Squad replacement plan. I used to add it to every purchase, but now I have an annual subscription through My Best Buy Total, which makes things much more convenient.

Erik was my tech did an amazing job getting my systems up and running accurately. He's very knowledgeable with softwares and shares helpful tips and tricks. I had several questions and concerns but Erik answered all with a great attitude. Im somewhat tech savy and his help was much appreciated. Going forward I will ask for him.

Great value, The biggest positive is the included product protection, which provides up to 24 months of Best Buy Protection or AppleCare+ on most new purchases while your membership is active, plus 24/7 Geek Squad tech support on all your devices.

This is the best thing ever. A life time warranty that renews anually. This is extremely reassuring that Best Buy protects the items you buy at Best Buy!

This membership covers nearly everything i purchase. I feel good knowing my items will be protected for replacement or repair. Hooray for the Geek squad!

It was a bit of a deal to order this laptop. All on my end. The Best Buy employee did a awesome job with helping me!! Good service is hard to get at times!! This was greatly not that way. I call or go there again!

I love electronics I love Best Buy. At first I didn’t think the membership would be worth it. But I’m glad I finally gave in.

I think it’s worth the price. I like the extras you can possibly get from it and knowing I’m covered if something goes wrong.

I always think I’m not going to renew this Total Membership plan, but then I end up buying something and since I have the Total Membership, I don’t have to buy a protection plan. Then recently, because I have this membership plan, upon buying a Samsung refrigerator, I got an additional $850 off! So maybe I’ll keep this plan around for a while.

This membership is so worth every penny. Its helps me to feel secure in the event I should have an issue, Best Buy is there at the first phone call to help out. This gives me piece of mind as I own my own business and rely on my computer and items that I purchase at best buy!!

This membership is absolutely worth it! The member discounts, exclusive prices, and Geek Squad support make every purchase worry-free. I really appreciate the added protection plans for my electronics, which gives me peace of mind. The value I get with this membership easily pays for itself with the savings and benefits provided. Definitely recommend it to anyone who shops at Best Buy regularly.

TotalTech is a subscription service that stands out as an essential tool for anyone who relies heavily on technology in their daily life. Designed to provide comprehensive support and peace of mind, TotalTech is a game-changer for tech enthusiasts and casual users alike. One of the most appealing aspects of TotalTech is its all-encompassing nature. Subscribers gain access to 24/7 tech support, ensuring that any issues with their devices are swiftly addressed by knowledgeable professionals. This constant availability of expert assistance can be a lifesaver, whether you're troubleshooting a tricky software problem, setting up new devices, or optimizing your home network. Moreover, TotalTech offers extended warranties and protection plans for a wide range of devices. This added layer of security means you can invest in new technology with confidence, knowing that you're covered against unexpected malfunctions and accidents. For those who often find themselves upgrading to the latest gadgets, this benefit alone makes the subscription worthwhile. Another major perk is the in-home service provided by TotalTech. This feature is incredibly useful for individuals who might struggle with more complex installations or who simply prefer a hands-off approach. Having a professional come to your home to set up or repair devices saves time and reduces stress, ensuring your tech is running smoothly without the hassle. TotalTech also includes exclusive member discounts on tech products and services, allowing subscribers to save money on future purchases. These savings can quickly offset the cost of the subscription, making it a financially savvy choice for frequent tech buyers. Overall, TotalTech is an invaluable resource for anyone looking to simplify and enhance their tech experience. With round-the-clock support, extended warranties, in-home services, and exclusive discounts, it offers a comprehensive solution that keeps your devices functioning seamlessly and your mind at ease. Whether you're a tech aficionado or someone who just wants reliable help when needed, TotalTech is a subscription that delivers exceptional value and convenience.

I had to get a new computer with a different OS. It was imperative that I had all my old information transferred. The geek squad made it timely, easy to find and get me started again.

So far membership is working well. Have only been a member for a couple of months. All associates have been very polite and have taken time to answer all my questions.

Just Get My Best Buy Total! You won't regret it. I travel a lot, and they are always available via chat or on the phone to help with everything (except hardware issues). But whenever I have a hardware issue they graciously fix it. They also set up a new laptop for me that I purchased online. I've saved thousands of dollars over the 11+ years I've had Geek Squad protection!

Best Buy's TotalTech Yearly Membership is a game-changer for tech enthusiasts, offering a comprehensive suite of benefits and services that elevate the shopping experience to new heights. From exclusive perks to unparalleled support, this membership is a must-have for anyone who values convenience, savings, and peace of mind when it comes to their tech purchases. At the core of the TotalTech membership is its emphasis on convenience. Members enjoy free expedited shipping on eligible Best Buy purchases, ensuring that your new tech gadgets arrive at your doorstep in record time. Whether you're eagerly awaiting the latest smartphone release or upgrading your home entertainment system, the convenience of fast and free shipping is unmatched. But the perks don't stop there. TotalTech members also benefit from exclusive access to member-only deals and discounts, allowing you to save big on a wide range of tech products and accessories. Whether you're upgrading your gaming rig, outfitting your smart home, or stocking up on the latest gadgets, the savings add up quickly, making your membership more than pay for itself. One of the standout features of the TotalTech membership is its focus on support and assistance. Members receive priority access to Best Buy's team of expert technicians, who are on hand to provide personalized tech support and troubleshooting assistance whenever you need it. Whether you're grappling with a software issue, setting up a new device, or simply seeking advice on the best tech solutions for your needs, the dedicated support team is there to help every step of the way. TotalTech members also enjoy peace of mind knowing that their tech investments are protected. With extended return windows and hassle-free returns, you can shop with confidence, knowing that you have the flexibility to change your mind if needed. Plus, with 24/7 tech support and protection plans available at discounted rates, you can rest easy knowing that your devices are covered against unexpected mishaps. In summary, Best Buy's TotalTech Yearly Membership is a game-changer for tech enthusiasts, offering a comprehensive suite of benefits and services that enhance the shopping experience and provide peace of mind. From exclusive deals and discounts to priority support and protection plans, this membership is a wise investment for anyone who values convenience, savings, and expert assistance when it comes to their tech purchases.

Absolutely amazing program. The 24/7 tech support is truly invaluable -I've used it multiple times since purchasing and they have always been prompt and resolved all issues in a very timely manner.