Customer Ratings & Reviews

Ave been a member for years!! Always helpful and knowledgeable

I like that it's so thin, with a great size screen, touch screen and easy to use.

It is an excellent purchase. If you love to shop with Best Buy. This is must to have.

I have used the Geek Squad multiple times throughout this past year. Always helpful and patient for a not so computer literate gal like me.

I have been a member for a few years. My computer failed and could not be repaired. Geek Squad came to my home and followed up with info for a new computer. They installed the new one. I had problems much later due to my error. I went on line to make appointment with Geek Squad to have it corrected. Being a senior I feel comfortable having this service.

ABSOLUTELY WORTHWHILE!! Highly recommended especially for all these expensive electronics. I love knowing my laptop is totally covered.

This is an excellent choice as it covers many things including unlimited help from the Geek Squad along with other incentives and great bargains.

Membership provides great value and protects all of my families electronics! Highly recommended!

Wonderful peace of mind for items purchased at Best Buy. I had to cash in on it with a tv and I was glad to not have to be stuck with a non-functioning iyem

Love having total tech membership, changed my life

Good value, gives extra protection on items you buy there and have had to use it for advise on various different products we bought.

This is our 3rd year having the membership and has been well worth the price. Covers all our big purchases and has paid for itself 5-6 times over.

Peace of mind for having this service is well worth it. They have always been responsive and helpful when needed.

I've been a Total Tech/Geek Squad member for several years. Even with the recent price increases and separation of the Webroot security package from the membership, I still consider it a great deal. I have used it for tech support and maintenance of some of my devices, delivery and install of several major items including a dish washer, clothes washer/dryer, a cooktop, and a large projection TV system. The Geeks also helped out with a in home network setup in an older home that had been prewired for ethernet. The added warranty on all of my purchases is a great feature. Well worth it.

Professional repair service provided on all purchased items

Peace of mind with this annual service agreement. I’m able to have immediate service.

I have had Best Buy Total for atleast 4 years. I wouldnot be without it. It has paid for itself Over and over. It ads time to you protection when you buy like my microwave up to 2 years. You get a little more time extension to return a product.

I love that Best Buy offers this. It puts my mind at ease that I can reach out to them with computer issues. I try to have them do a monthly check to make sure everything is running as it should.

Great membership, I do miss the free installation on appliances and electronics but it was fun while it lasted. Otherwise having free 2 -year protection on everything is definitely a plus. It even offers discounts on repair for electronics not purchased at Bestbuy. One catch is you have to keep your membership active or you'll lose the benefits on covered items under the protection.

This has proven to be a worthwhile investment for anyone looking to enhance their tech experience. This comprehensive service goes beyond the standard warranties, offering a range of benefits that cater to various aspects of tech ownership. As the mother of 3 boys, it's only a matter of time before something gets damaged. It includes protection plans for devices, covering accidental damage, hardware failures, and more. This comprehensive coverage is a game-changer, especially for high-value electronics. Knowing that my devices are safeguarded against unexpected mishaps adds an extra layer of security.