Customer Ratings & Reviews

This is the best warranty and membership I ever had. The lessons in the membership are so helpful and you can go there multiple times. They give you their full attention. You matter

Getting this membership has helped me get not only good deals but, also saved me money whenever my computer had software issues and I had to take it for repair service! In my opinion if you buy most of your electronics here you should get it, it I’ll save you tons of money in the end.

The Geek Squad is very impressive--helpful, knowledgable and friendly. Also am glad that items not purchased at Best Buy are eligible for tech support.

Happy to have this membership as I just purchased a new laptop. The data transfer will be free from my old laptop. Also this membership has protection for the new laptop

I purchased this membership when I purchased my new laptop. What a great choice, I had to get the Geek Squad help to address software compatibility issues. They did great at fixing this complex issue. Thank you, Geek Squad!

It gives you more options when you purchase something from the store. I really recommend to pay this extra for the membership. Specially if something goes wrong with a product they can help you change it or fix it. Totally worth it

I never buy memberships of this nature but i needed to get my computer repaired and was asking questions and i was told they would repair items even if not bought at best buy. Which is amazing the techs were so nice and they did a great job i am so happy and appreciative.

The total membership is the best as far as price as well as benefits. All my purchases covered for 24 months warranty? Spectacular to say the least!

Thank you so much for the membership package. It was so helpful to us and the customer service and technician was great!

Excellent product. Good selection help at Best Buy. Bought during Labor Day discount sales period so price was right. Delivery was great. Installation fine. It worked from day one and I've had no problems with the unit. I paid but they hauled off the old refrigerator so the whole process was relatively easy and quick.

I wondered why or when I would find myself using this enough to justify the cost compared to other yearly memberships like amazon. As it turns out, it was worth it. Simply put, the warranty extensions alone that this instantly gives every item you buy from best buy pays for itself. with my washer and dryer, refrigerator, 49 inch ultrawide OLED screen, along with many other items I have picked up from here, from headphones for various family members, to toys and games for my child. everything instantly gets 24 month extended protection, along with extended return policy, and special membership cost, instantly reducing many items down off the sticker prices by a small amount. Like my frequent use of amazon, this is one I will continue to use and renew.

Nothing to worry about buying electronic gadgets when you have this Bestbuy Total Membership. Almost everything you purchased are covered by this membership. Whether you need an upgrade on your PC's no charge for the labor with type of membership. I highly recommend to sign up for Bestbuy Total membership, it is worth it.

Best Buy's membership gives me ease of mind. I have all of appliances as well as technology for the family and extended family all with Best Buy, having the Total Tech membership reassures me that if something breaks or a screen cracks, Best Buy will step in and fix it and I don't have to.

The Total membership is an excellent investment for frequent tech buyers. The included two years of product protection, including AppleCare+, and 24/7 Geek Squad support easily justify the cost, especially for high-value items. It’s peace of mind delivered.

We had a wonderful young man named Justin help us purchasing a TV and a soundbar. We also signed up for the membership program because of Justin. We are very pleased with Best Buy

The best value I pay for yearly and always recommending to my friends that not only is Best Buy a great card to get but the total protect pays for itself and is always a great asset to have that covers everything you can want and also gives you that piece of mind.

I'm a long time Best Buy customer for a very good reason, they are user friendly and make for a positive experience in all of my interactions with them. A win-win!

Some violet thunder storms have plagued our area, In the spring I lost a cable modem to a lightning strike . In late June we lost a second cable mode, a router and Ethernet connected TV. MY home insurance deductible is now $6k and has no protection for items below this threshold. I bought the Best Buy Protection plan on a whim as i had bought a laptop for my rambunctious grandson, Laptop is okay most everything else now replaced as above due to lightning. This plan has been very good for me.

This is a great membership to obtain. You gain exclusive access to Black Friday deals as well as money back if an item you bought went on sale but you paid full price. I would totally recommend because the money your spending yearly on this membership is little to nothing compared to what your saving.

I have really enjoyed the benefits of the My Best Buy Total membership. The extended warranty and tech support have saved me money and time on several purchases. It’s also great having free shipping and exclusive deals. If you shop at Best Buy often, this membership is worth it.