Customer Ratings & Reviews

I have had Best Buy Total continually for years and would not want to be without it. Always receive prompt, professional support with all tech issues. Geek Squad agents are always patient & helpful.

I always shop at Best Buy cause you get guaranteed of your electronics worth all the time

The geek squad is really great and has helped me with my electronic needs. They always solved my problems and did so expeditiously. The only problem encountered was that they were understaffed and getting an appointment took time.

Recently had brought in my tower to see if they could speed it up--something I kept putting off. Anyways I brought it in and cleaned it up and backed it up. When I picked it up they explained things t me I didn't even know, got it home and even though they explained it had a couple core issues it is so much faster and working great and cost me nothing..Thank you Geek Squad

Our membership coverage included the cost of the data transfers for our two new cell phones.

This membership is a real value to us. Cannot live in a technology world without the Geek Squad total service.

This membership is a real value, and I was able to see the save a lot of money of the offers it provided

Love having this. Had to fix and/or replace a few things (headphones mostly), so was glad to have this.

Membership has been great! We are seniors so we love that they can come to our home!

Geek Squad is there when you need them the most. They are on time.

I love being a total tech member. We use it enough to more than pay for the membership fee.

A great value, been a member for several years and have never been disappointed. I highly recommend it!

This membership has been absolutely fantastic for us.

This Total Tech membership has been outstanding. I have not only been able to use it for protection on the equipment that I have purchased but also to get immediate direct assistance from Geek Squad when I have run into some problems with my system. I have continued to renew my membership and will do so for many years to come. I would highly recommend this for everyone who purchases computer equipment at Best Buy. It is most definitely worth the investment.

The My Best Buy Total Memberdhip has been a best buy, They have been responsive, by phone and in person, to my needs for help. I highly recommend it.

Any concerns I have membership is worth it for service I receive.

The Best Buy Total membership is a great value. I've been a member for many years and my annual membership has always paid for itself and then some. The membership prices are always a good deal and the Geek Squad support, at home, or in-store, is always great.

I always get a resolution to my issues, both by phone ans especially in person. Your employees are are the best!

This membership is a great value, membership, prices, and appliance protection all year long. This is a must in my book.

The knowing it's there reassuring if something goes wrong.