Customer Ratings & Reviews

Best Buy ms total membership is just awesome. I highly recommend it.

I bought this when i bought my refigerator years ago. Refrigerator had problems. Geek squad came 2x to fix it and told me if keeps leaking to call and they would replace my frigerator. Thankfully it was fixed. I have sice bought a freezer, a new rang, a washing machine and tv. They are all covered under total care extended warranty. I would recomend this program

The tech support is great! To give us the information to solve problems on new product operations.

This membership id a real value. Plus you get Geek Squad protection. Best value ever.

Best Buy Total Tech has saved me a lot of money over the years.

As an older adult frankly I am starting to struggle somewhat keeping up with all the technology and have used my Best Buy total to supplement this. To date I have used it to freshen my wife's laptop a couple of times over the years as well as one of mine. In addition I used them to hang my new TV on 2 occasions. I also used them to setup my wife's new laptop.

Haven’t had to use it much but it has always been terrific when I needed support.

Nikky exceeded my expectations by showing outstanding customer service and answering all of my questions. She even convinced me to restart my cancelled Total Tech membership and purchase two items that I had no intentions towards buy.

We like to have the piece of mind that Geek Squad is just a call away with any of our Best Buy products. They are a great help and support with out computers at home and at work.

The membership is a great buy takes care of any problems . Great to know you are protected

This is the absolute best product BB offers. Help available with chat anytime, and it's easy and reasonably quick to get an appointment if you need in-home help. It's worth every penny, especially if you need something like a large TV installed.

Over the years I've saved way more than the membership cost.i renew it every year.

Smart move! It’ll save you a boatload of money, time, and hassle.

Have been a Best Buy Total member for many years. When I am unfamiliar with an item I know who to call.

a little pricey now when you have to pay more for some help

So glad i renewed my membership with Best buy getting some good deals

I am a long time subscriber of Best Buy Total. It always pays off. I use mine several times each year. Wouldn’t be without it.

Very pleased with Total membership and Geek Squad support

This membership is a real value and a peace of mind. The unlimited Keek Squad support is a lifesaver and just a phone call away.

I have been a total member for 5 years and it great to have if anything happens to your product they will gone to your home and fix it for you it’s really worth it when you don’t know much about technology.