Customer Ratings & Reviews

Bought the membership on advice of my brother, who really liked it. Even if you don't buy your computers from Best Buy, as we didn't, they'll still do the data transfer. I had a question on my printer so I called the Geek Squad and got help which solved the issue. Happy so far!

I own a small business and use the Geek Squad as my IT department. The best service is in store vs. online or by phone.

I recently signed up for the Best Buy Total Membership, and I couldn't be happier with my decision! From the moment I joined, I noticed a significant improvement in my shopping experience. First and foremost, the discounts and exclusive offers are fantastic. I’ve saved a substantial amount on both electronics and accessories, which is a huge plus! The free shipping on eligible items is also a game-changer, allowing me to shop from the comfort of my home without worrying about additional costs. The extended return policy gives me peace of mind when making purchases. I appreciate the flexibility, especially when buying gifts or trying out new tech. Plus, the access to special events and early sales gives me a competitive edge when shopping for the latest gadgets. Customer service is top-notch as well. Whenever I had questions or needed assistance, the staff was friendly and knowledgeable, making my experience even more enjoyable. Overall, the Best Buy Total Membership is worth every penny! If you're a tech enthusiast or simply love great deals, I highly recommend signing up. It’s a fantastic investment that enhances your shopping experience!

Membership is of great value with the included protection on all Best Buy purchases and deals provided during the year

My Best Buy Total membership offers me the best of both worlds, I get great pricing and added warranty all from the a great place like Best Buy.

This membership is of real value. Member pricing and unlimited Geek Squad support are great. I love the peace of mind knowing that I have protection on our purchases.

This membrship has been so useful the past week. I am sure it wil be helpful for the entire year. The Geek Squad was great in solving our issues. Thanks

I just recently purchased this support membership, becasue I hade a remote service for many years and they must have been sold to a company that is not ablut helping but, more about scamming and getting you to pay for fixing issues you don't even have. If you have ever used a comany by US TECH SUPPORT BECAREFUL!

I’ve had to have my computer worked on at least a few times a year because of a particular hacker who won’t leave me alone. If you’ve had to have your computer worked on a few times a year, it is worth the money to become a. Best Buy rewards member.

This membership it’s worth great for us resolve or issues we haven with different electronics. And they Ofer a good care, Customers Services.

I've had this insurance for several years, it has been beneficial to have when needed. I've used it to make significant repairs a laptop , including keyboard, display, motherboard and memory, which extended the life for another two years, so far.

If you like protecting your purchases and having special pricing.....and financing at 0% or getting a credit for future use. This plan is just for you. I have had for years and it pays for itself over and over!

The representative was very clear on explaining what the membership entails. Great service and very thorough on the issue with my computer.

I have no problem referring family and friends to best buy store excellent customer service and items really good quality and protection plans for my items for sure i feel conference buying and items i need from this store thank you!

The membership honestly pays for itself. It has come in handy a lot and the discount on items with the membership is worth it as well. I have saved more than the cost of the membership.

If you are like me, I know more about "party lines" and eventually "rotary dial phones" than I do about 11 windows or Windows 11. This HP laptop is easy to navigate for me and am quite pleased that is very intuitive!

So glad I signed up. Transferring my old laptop to the new one when I made the purchase went smoothly. In fact, my old laptop which was super glitchy, was "magically" made better on its return with the new one. Great service.

This membership is a great value. When purchasing multiple high value electronics and such, it pays for itself. Member only deals are great.

The membership helped me so much. I had to take my oc in for repairs so many times because of how bad it was being. After the flurth time it finally worked. It would've cost me around 1000 for repairs. The membership is a lifesaver.

Peace of mind for having this service is well worth it. They have always been responsive and helpful when needed.