Customer Ratings & Reviews

I’m glad I signed up for the total membership plus…the advantages are enormous; from the free delivery, coverage on items bought, to discounts on great profits. More importantly, the feeling and sense of belonging when you walk in any of the stores—I’m home

Great value available at a far better price when I bought my new iPhone17. I enjoy the special pricing and services available.

The Totaltech membership has been a fantastic investment for me and my family. The peace of mind knowing that we have 24/7 Geek Squad support and extended protection on our purchases has been invaluable. We've saved money with the exclusive member pricing, and customer service has always been helpful and professional whenever we needed assistance. I especially appreciate the quick response time for tech issues and the convenience of having everything under one plan. It truly enhances the shopping and tech ownership experience!

Best Buy Totaltech is absolutely worth it. The unlimited Geek Squad support, exclusive member pricing, and extended protection plans make it a smart investment. I like the peace of mind knowing I can get help anytime I need it, plus the savings on big purchases add up quickly. Highly recommend if you shop at Best Buy often.

i' Hello dear team thank you Dear best &. I learned every day To Listen, &, on free time, I have the opportunity to Learn &, listen to giving Opportunity sometimes knocks Very softly Like Right now a lot of litter marshmallows in my hot chocolate I respect every all peoples, I believe It's like someone is relating an important event that's happen to them, Like I'm a peoples person, &, I don;t to top them with a story of my own I just let them have enjoy the so called story

I must admit the Geek Squad helped move my two old drives into this new Gaming pc and so far all has been good .

I have had total from 2021 till now over all it has saved me money my dad is 88 they came to the house to heip

I had a few issues with my recent purchase of a Lenovo laptop (nothing remotely serious), but everytime I went into the store the counter men were great. Kudos and thank yous to Evan Besser, Jon Herra & Matt Harrington, and anyone in the back who helped us. Everything was taken care of quickly and correctly.

At first I second-guess myself when he offered for me to return my merchandise Andrepq purchased it with the purchase of my membership right now. I am so glad I did. It has been a blessing. Thank you to the sales cashier for doing your job over and beyond.

Saved $75 dollars in first month of purchase. Access to Geek Squad has been valuable. These people certainly are knowledgeable and are fun to work with.

This membership has true value and has helped us when items stopped working correctly. It was a life saver to keep our kids content.

The Best Buy Total membership has been worth it for me. The discounts on member prices add up quickly, and having Geek Squad support included gives peace of mind with big purchases. I also like that protection plans are easier to manage with the membership. It really helps if you shop at Best Buy often, since the savings and support cover the cost of the membership pretty fast.

I love the fact that I have 60 days to return or exchange an item. Also the discounts and prices matching come in handy all the time. IT ALREADY PAID FOR ITSELF.

Honestly, I was hesitant at first.But as soon as I learned that I could fix my laptop for cheaper than anywhere else, I jumped on the chest.

I was skeptical about making this purchase because I wasn’t sure if I needed it. However, after getting two new MacBooks and two new Apple iPhones, this Service has given me plenty of peace and security. I have been able to have all my data transferred from my old computers to my new computers, and my old phones to my new phones flawlessly. The geek squad Members which I have dealt with have been nothing less than amazing. They have impressed me significantly with their knowledge of these Apple products. Everything I have asked for was performed quickly, and the results have been perfect. It has given me a huge sense of peace, knowing that none of my data has been lost. Also, they are kind enough to show me some basic steps to increase my knowledge of the software I am now using.

This is a no brainer getting a Total Membership you would be a fool not too. Two year warranties on your purchases and Geek Squad support and delivery specials make this a Must Have!

I have been a Best Buy customer for over 5 years if not more and I have always had the best customer service when I visit the store or do busy online! Super great experiences with Best Buy personnel!

I love electronics I love Best Buy. At first I didn’t think the membership would be worth it. But I’m glad I finally gave in.

Membership is a great value for the protection that you get. We have already had to use it on the purchase of a new dryer that was defective. They came out replaced it installed all the zero cost to us and it was great having that piece of mind

why worry about dealing with what’s wrong with your technology when you can have geek squad do it for you? It’s worth every penny.