Customer Ratings & Reviews

my Best Buy total membership is very useful especially if you have a lot of devices, the geek squad knows what they are doing. they will tell you the costs outside their support but most of the time its covered

Great membership, if you’re a frequent buyer this will pay for itself.

HP wouldn’t stand behind a recent purchase but Best Buy membership saved me. Every time I need help they are great, I will be a member forever

Now this is the best tech related purchase ever! The amount of support and added value is unmatched! Love it!

It's nice knowing if something happens to your purchase, Best Buy will fix it!

This has been the best purchase for us year after year.

Good value if you have more than one item under this membership plan.

We utilize our Best Buy Total membership for computer repairs and phone assistance. We have always received courteous quality help and find the online process of making appointments easy to access and set up.

Membership is a real value. Member prices, plus unlimited Geek Squad support are great. Also, like the peace of mind of getting protection plans on our purchases!

Unlimited Geek Squad support is invaluable to me. I have needed a lot of support setting up my new desktop.

I have had best buy total very convenient to have and had to use on different occasions great value

This has come in handy for special offers/discounts on products and especially when I need support for situations where I eed help in resolving.

Once upon a time, I upgraded my own computer myself. But those days are no more. Like cars, needed information are guarded by manufacturers. The GEEK Squad has transferred data from old units to new plus untangled several viruses over the years. Excellent Work!

I renew my full membership every year. It gives me peace of mind to know that all my products are covered and that I have Geek Squad available to me if needed.

Total Tech has been very good for my family for quite a few years now and I find it to be a good value.

Love this membership. It’s a very good membership.

This membership is extremely valuable. Glad I was able to use it this September. It was there for me!

Great deal. Very good service. Saves money over the year.

I love the peace of mind that when something happens to my computer or tablet, I can call, make an appointment to go into the store or have someone come to my home. And in person customer service is great! I don't particular care for chat.

The Best Buy total membership provides me with lots of benefits, including extended warranties on items that I buy. In addition, I get discounts for items.