Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 2678 reviews
(2,678 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Love our membership and use it all the time!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is worth every penny! I know I can contact the qeek squad for anything and they are always there to help. I can trust them with any problem/question that I have!
I would recommend this to a friendRated 4 out of 5 stars
ENGLISH please !!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.never have gotten a tech who spoke clear English. Some are entirely un-understandable and I've asked to be transferred. Some are clearly unprepared for the job.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Total Membership Is Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership has saved my a considerable amount of money this year. The membership allows me to use the Geek Squad as needed and was very useful in setting up my new computer system & helping with repairs on another computer. I also have saved money on my new refrigerator. I would recommend this membership.
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership has been great. Geek squad help has been utilized and no disappointments.
I would recommend this to a friendRated 5 out of 5 stars
Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great having the Geek Squad support and knowing I can count on them.
I would recommend this to a friendRated 4 out of 5 stars
Love this Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great feel squad service and adds two year warranty to any item you purchase. Plus other great deals.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Total Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like having the total membership with the knowledge that if anything needs repair that it is covered.
I would recommend this to a friendRated 5 out of 5 stars
Great membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is good for its value. I've been a member for a couple of years and its worth the price. I really like when you buy any electronics it includes the protection plan for free for up to at least 24 months.
I would recommend this to a friendRated 5 out of 5 stars
Worth Every Penny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your write up was excellent. This is the most valuable item I acquired for my computer, TV, and laptop. The Geek Squad persons have been truly professional and know what they are doing. If the first agent cannot solve the problem, he/she finds one that can. I have never been let down by the Geek Squad with my problems. If an agent cannot fix the problem over the phone, he/she will set up an in-home visit to solve the probleml.
I would recommend this to a friendRated 5 out of 5 stars
Total Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's great to have the Geek Squad support when I need it. I think the yearly Membership price is reasonable.
I would recommend this to a friendRated 5 out of 5 stars
BB = Great business
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had No problem trading a cheap laptop, that I inially thought would meet my needs, for an Apple product. The after sale service (Geek Squad) was superb in helping with some of the initial technical tweaks.
I would recommend this to a friendRated 5 out of 5 stars
Worth every penny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I depend on the Geek Squad. I do not need them often but they are always there when I do. It gives me a peace of mind
I would recommend this to a friendRated 3 out of 5 stars
Good to have but overpriced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership is a bit pricey considering you have to pay a troubleshooting fee if you have any warranty item issues.
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To me this is a really good value, To have unlimited Geek support puts my mind at ease.
I would recommend this to a friendRated 5 out of 5 stars
Total Tech #1 Cheerleader
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal of support for every type of technology you own, are considering to purchase, or would like to consider.
I would recommend this to a friendRated 5 out of 5 stars
Total Membership is so helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to know I always have a way to get help when needed, which is why I have had Total membership for the last several years. I usually only have to pay for new parts or equipment.
I would recommend this to a friendRated 5 out of 5 stars
Total membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a value if you buy 3-4 electronics a yr you get the warranty free which is kinda costly in its own. Saves you some money and you get a few perks.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Total!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not have any of my computers without this service. Supports my iPad, Apple Phone, and our iPhones, too.
I would recommend this to a friendRated 5 out of 5 stars
REAL VALUE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a REAL Value. I have used it quite a few times and I love it.
I would recommend this to a friendRated 5 out of 5 stars
Membership is awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a real value! I use it all the time!
I would recommend this to a friend
