Customer Ratings & Reviews

Membership is a bit pricey considering you have to pay a troubleshooting fee if you have any warranty item issues.

I would not have any of my computers without this service. Supports my iPad, Apple Phone, and our iPhones, too.

This membership is a REAL Value. I have used it quite a few times and I love it.

This membership is a real value! I use it all the time!

A must for every solo-preneur! It is not an exaggeration to say that Best Buy Total saved my business! The team was tenacious in exploring every avenue to recover my hard drive. As an entrepreneur, they are the expert resource that I need to be successful.

This membership is an excellent buy. You get unlimited service. Geek Squad is always available to help with any issues. Excellent customer service.

We have used our membership for help several times; always easy to get an appointment and always courteous and professional help.

Best decision i made to obtain membership. Not being a tecky having a dependable IT department anytime is peace of mind. Also, notifications of specials makes purchasing items easier.

Total rewards membership is the best for protection on all my purchases. Laptop, AC , geek squad support . Love it .

The Best Buy Total Membership offers unlimited Geek Squad support and protection plans for all purchases. This membership is an excellent value for customers.

the membership used to be a real value however, unfortunately,now you’ve changed your free shipping and the benefits for return. Starting this year, I’m going to have to reevaluate the value that this company seems to put in to their royal customers.

I don't know what I would do without the Geek Squad agents available by 800#. They are true magicians along with being kind and patient! Plus, being a member, I get to go to the head of the line on those calls!

I have used this service a few times with virus removal and printer installation. For each visit the staff was knowledgeable and professional. All my issues were resolved. I highly recommend this service

Geek Squad at the Glen Allen, VA store has provided exceptional service since 2013.

This membership is very valuable!! When I need there support you can booking anytime . Thank you very much Bestbuy staff

This membership is a great value. It covers all your electronics, computers, gadgets, TVs, phones, etc. It comes in handy when something stops working or you can't figure out how to make something work right. I is like your own IT department.

All around, a great value to have their support and know,edge.

This is the best product ever. You can always take your items that need to be looked at by the GeekSquad and its amazing how much you can save yourself by them fixing it and you only pay a small price.

Membership is a great value for the price! Reminders and info are very helpful!!

The yearly membership is worth every cent. I get fast response and excellent service as a BB member.