Customer Ratings & Reviews

Best Buy membership is must I use it all the time and also geek squad it’s my savior I recommend Best Buy membership to all my friends and family. Thank you, Best Buy.

We enjoy having the convenience of the Geek Squad, and we can make an appointment anytime. They are always curtious and helpful. I don't know what we would do without them.

This membership is well worth having! Access to knowledgeable personnel any time of day has proven its worth over and over again. I highly recommend a Best Buy Total Membership, you will not be sorry to have it!

[Employee of bestbuy] This has come in clutch for me and my family. It may be a bit expensive for some but it’ll save your butt when you need it, trust me.

The membership is a real good value. When we do need to use it for help or tech support the outcome has been good. Always helpful, knowledgable and resolves our issues. Mostly just tune ups on our computer to make run more effectivley.

love the warranty option with the membership. i have had the total membership for multiple years now and more times then not its paid for itself with items that have stopped working

Love it Best Buy is the best I rate them good in there product

Not sure this has saved me the price, but the convenience of service extended warranty new offers has been extremely useful.

I've been a been a member for over 7 years. The perks have been disappearing. The problem is they don't tell you of the changes until you have a problem or plan on a purchase. Just be aware. The choice is up to you depending on your needs.

I really like that i can have my system scanned & need to make a habit of cleaning my laptop monthly. I like that remotely my laptop can be cleaned up.

The membership is of great value and encourages me to buy additional items from Best Buy- I have found the people working there to be extremely helpful

I used a membership for geek squad total tech member

I get helped very well if it is in-store or over phone, or Internet. It is a great plan and serves my needs perfectly.

Best money I spend on tech every year. I am techicall challenged and have taken advantage of both phone and in-store help. More than makes up for the cost.

What can I say about Geek Squad that is not already known they are a much worthy service and worth every penny for what is covered it is a no hassle type of coverage for whatever it is your purchase.. I would not walk out of the store without adding this to any of my products. Every year I religeously renew my total tech support agreement and take full advantage of the many benefits Best Buy offers. I'm at 7 years straight and counting ;-)

Because I have Best Buy's Total Membership, I have received help from the Geek Squad in the recent month. They looked over my desktop and laptop, and told me exactly what they did to make sure my devices were running well. I am very grateful!

Great service, always on time. Pleasant customer service

Our membership is a great value. We use it all the time. Membership pricing, GeekSquad support and peace of mind knowing we are protected.

I have been buying all my tech needs from BB for years. I always make sure I get this program. It gives me confidence if anything goes awry it will be fixed to my satisfaction. I so trust BB and have confidence the programs they offer are well worth the cost. I am 78 not really tech friendly and when I call with a problem, they graciously give me options for a fix that works well for me.

So useful. Between discounts on appliances to help with computers and other tech products. Could t be more valuable.