Customer Ratings & Reviews

Geek Squad was great. Transferred data from old Computer , but I was unable to pick it up due to hospitalization. They allowed me to come back once I was home. They explained how to navigate & even synchronized my two emails to it. Patient & knowledgeable. Highly recommend.

My HP laptop died and presented as a near-fatal case. It took several days and more that one attempt to fix it but it was successfully resuscitated and is now working just fine. Geek Squad staff kept me up to date on the progress of the repair.

KNOWING I CAN GET SERVICE ON MY APPLE WATCH, 2 COMPUTERS AND IPAD THRU THE YEAR UNDER THIS YEARLY MEMBERSHIP, SAVES A LOT OF MONEY, ESPECIALLY WITH ALL THE FRAUD, SCAMS ON OUR DEVICES.

Product seems to work well for what I am doing with my computer. Shows me if there is an issue with sites and that is very helpful

Sure! Here's a review of the Best Buy membership: The Best Buy membership offers a range of benefits that can be quite valuable for frequent shoppers. One of the key perks is the free shipping on most items, which can save you a significant amount of money over time. Additionally, members get exclusive access to special sales and early access to some of the hottest deals, which is great for snagging popular items before they sell out. Another advantage is the extended return period. This is particularly useful during the holiday season or when purchasing big-ticket items, as it gives you more time to decide if the product meets your expectations. The membership also includes dedicated customer support, which can be a lifesaver if you encounter any issues with your purchases. Overall, the Best Buy membership is a solid investment for those who shop there regularly. The savings on shipping, access to exclusive deals, and extended return periods can quickly offset the cost of the membership, making it a worthwhile consideration.

Didnt get the product i bought. Fed ex messed up and i never got my laptop. Best buy was quick to give me a refund and help me out.

The price of the membership is so worth it. My computer was not performing well so I took it to BestBuy and purchased the membership. They took care of my command now I have no more problems. I did not have to pay any additional money for the repairs. Again worth the cost.

This membership helped me when it was urgent for me to get my computer scrubbed. I was a victim of computer hack. I bought this membership to protect my computer with confidence in the future. if anything arrises.

Best Buy Total has been a fantastic service. It gives me peace of mind knowing my devices are protected, and the support is always fast and reliable. Between the tech help, protection, and perks, it’s easily worth the cost. Five stars from me!

I have been happy with this purchase. The people I reach are both knowledgeable and professional.

The membership is a great one to have. Buying a lot of items with peace of mind is the way to go.

A no brainer for folks who are in an apple eco system. One price and my devices I buy are covered with AppleCare. Wallet deals are okay. Not something I jump at everyday but reasonable.

It's a piece of mind knowing Im covered on the products I buy, plus having the geek squad by my side wether it's by phone, or in my home, they have me covered. Also you receive special member pricing, and advanced notifications in the app, and 60 day return policies.

This membership is the best bang for buck! I purchased three Apple I pads for my children the yearly member ship came with Apple care which ended up being cheaper then getting Apple care through Apple.

Pros: -Access to exclusive member-only deals and discounts -Enhanced rewards program with points accumulation and redemption -Free shipping on most online purchases -Extended return and exchange windows -Dedicated customer support for members Cons: -Annual fee required -Benefits may not justify the cost for infrequent shoppers -Limited to Best Buy purchases only Review: The My Best Buy Total Yearly Membership is a subscription-based program that offers a range of benefits and perks for Best Buy customers. With access to exclusive deals, enhanced rewards, and additional services, it aims to enhance the shopping experience and provide added value for loyal customers. One of the key advantages of the My Best Buy Total Yearly Membership is the access to exclusive member-only deals and discounts. As a member, you gain early access to sales events, limited-time promotions, and special pricing on select products. These exclusive offers can lead to significant savings, particularly for frequent Best Buy shoppers. The enhanced rewards program is another appealing aspect of the membership. With each purchase, members earn points that can be accumulated and redeemed for discounts or other rewards. The program incentivizes loyalty and provides additional value for your purchases. The more you shop, the more rewards you can earn. Free shipping is a valuable benefit for online shoppers. My Best Buy Total Yearly members enjoy free standard shipping on most online purchases, eliminating the extra cost and making online shopping more convenient. This benefit can be especially advantageous for those who prefer the convenience of having items delivered to their doorstep. The extended return and exchange windows provide added flexibility for members. With the membership, you benefit from longer return and exchange periods, allowing you more time to make decisions and ensuring a smoother shopping experience. Dedicated customer support is an added perk for My Best Buy Total Yearly members. If you encounter any issues or have questions regarding your purchases, you can reach out to the dedicated customer support team for assistance. This personalized support adds an extra layer of convenience and peace of mind for members. It's important to consider the cost of the annual membership fee. While the benefits and savings can be substantial for frequent shoppers, those who make infrequent purchases may not find the membership cost justified. It's advisable to assess your shopping habits and determine if the annual fee will be offset by the savings and perks you will enjoy throughout the year. Furthermore, it's worth noting that the benefits of the My Best Buy Total Yearly Membership are limited to Best Buy purchases only. If you primarily shop at other retailers or prefer a more diverse range of benefits, this membership may not be the best fit for your needs. In conclusion, the My Best Buy Total Yearly Membership offers exclusive benefits and savings for dedicated Best Buy customers. With access to member-only deals, enhanced rewards, free shipping, extended return windows, and dedicated customer support, it provides added value for frequent shoppers. However, the annual fee and limited scope of benefits may not be suitable for infrequent shoppers or those who prefer a more diverse membership program. Assess your shopping habits and preferences before deciding if this membership is right for you.

We bought it because we bought a store model laptop. We didn't end up needing to make any claims, so we didn't see the need to extend due to cost.

We were in desperate need of replacing our HP Chromebook due to battery "swelling". Winter was able to help us get everything set up on our new Acer Chromebook. The entire experience was handled professionally and seamlessly. Thanks for the assistance.

The biggest negative for this membership in my opinion is that they removed the perk dor free installations, so no more free installations on car electronics, home electronics, or appliances. However depening on how much spend per year at Best Buy the amount of warranties, points banking, discounts, and free shipping pays for itself pretty fast.

WE HAVE ALWAYS APPRECIATED BEING ABLE TO BRING OUR COMPUTER IN TO BB SHOULD WE ENCOUNTER A PROBLEM. IF YOU CAN NOT BRING IT IN, YOU CAN ALWAYS ALLOW THEM TO DIAL IN TO YOUR COMPUTER AND WORK ON IT. GREAT SERVICE

Love to have your product protected plus have geek squad always there to repair any product. Can’t get better than this.