Customer Ratings & Reviews

I own a small business and use the Geek Squad as my IT department. The best service is in store vs. online or by phone.

I’m really happy with my membership plan and how it has helped me so many times.

The membership is a great value. I have been a member for many years. Reliable and great customer service.

Love this service! I don't need it too often but really appreciate it when I do. Helps my laptop run so much better and everyone is always so nice making the experience more pleasant.

the unlimited support is a wonderful thing. and you don't have to take your computer to the store, they will connect to it online and can resolve many problems that way.

This service is worthwhile. My biggest complaint is that we get no priority in the service queue either in person or on phone/line and that takes forever.

A must for every solo-preneur! It is not an exaggeration to say that Best Buy Total saved my business! The team was tenacious in exploring every avenue to recover my hard drive. As an entrepreneur, they are the expert resource that I need to be successful.

We like having the peace of mind that comes with this membership. We renew this yearly.

We have had this protection for several years. We’ve had to use it at least 2 times a year so it has paid for itself for us. The only bad thing is that the price keeps going up.

I have used the Best Buy Geek Squad so many times, and always have been happy with their help. Phone and computer questions are answered to me frequently. Don't think I will ever be without their membership

This membership is essential to my well- being. I need help navigating constant changes and updates. The Geek Squad helps me with this and my Best Buy Total membership is vital to my continued work.

I have used this membership for several years and the benefits of it are worth every penny! I love having Geek Squad on my side

This membership is good for its value. I've been a member for a couple of years and its worth the price. I really like when you buy any electronics it includes the protection plan for free for up to at least 24 months.

Having this membership has saved me countless times on computer issues for my various electronics.

Must have for techie , 2 year warranty on purchases, 2 year applecare warranty on all apple product purchases, tech support , exclusive deals

This membership is a great value. It’s already paid for itself after my mom passed away. She had a laptop and a desktop computer that I needed her info removed and the computers recycled

I first purchased this 10 years ago and have kept it up the whole time. So I intend to keep it for the foreseeable future.

I love my Total Membership at the store. It is definitely worth the cost.

Piece of mind with this membership makes the cost worth it. Any problems are resolved to my satisfaction.

Excellent Marantz unique warm sound and clarity as well ac nice comoact size.