Customer Ratings & Reviews

5-Star Review for Best Buy® - My Best Buy Total™ Yearly Subscription I am absolutely thrilled with my My Best Buy Total™ Yearly Subscription! It has completely transformed my shopping experience at Best Buy. The benefits are beyond impressive – from the exclusive member discounts to free expedited shipping, I feel like I’m truly getting the most out of every purchase. The yearly subscription paid for itself after just a few orders with the free delivery and bonus points on every purchase. The early access to sales and promotions is a game changer, and I always feel ahead of the curve. Plus, the extended returns period is a huge relief for making bigger purchases. Customer service is always top-notch, and the membership has definitely made my shopping easier, faster, and more rewarding. I highly recommend this subscription to anyone who frequently shops at Best Buy. It’s an investment that pays off in convenience, savings, and peace of mind!

My computer keyboard stopped typing, but Armando fixed it in just a few minutes, showing me what to do as he worked in case it happened again. The total membership is really worth it!

This membership has paid for itself with all of the questions, repairs and replacements we’ve needed as a family unit.

Purchased to transfer files from old computer to new. Everything was transferred easily. Geek Squad helped with renewal of Microsoft 365 issues as well.

great value and i enjoy the confidence that I am covered in the event I need assistance it has saved us money on many occasions

Love this Membership. I'm no spring chicken and only somewhat computer savvy. This takes out the headaches.

Peace of mind for having this service is well worth it. They have always been responsive and helpful when needed.

The membership is a great value bundling all your items with getting 2 year warranties on items you buy while total is active.

We've been members for several years. It seems worth it, but admit we haven't used it much. But with plenty of appliances and electronics, it's probably good to have.

Here’s a review you can use for Best Buy’s warranty services: Rating: ★★★★☆ Title: Worth It for Peace of Mind I’ve had a great experience with Best Buy’s warranty program. The process of adding the warranty was straightforward, and it has already paid for itself. When my [insert item, e.g., laptop, TV, headphones] unexpectedly stopped working, they made the repair/replacement process smooth and hassle-free. The customer service team was responsive, and the turnaround time was faster than I expected. While there are some exclusions and fine print, as with any warranty, it’s been a lifesaver for covering unexpected issues. I’d recommend it if you’re purchasing a high-value item you want to protect. The only reason I’m not giving five stars is that the initial warranty cost felt a bit high. However, given the coverage and support, I’d say it’s worth it overall. !

This was a great purchase. Im so glad that the sales diy talked me in to getting it. Cause i had said no. But he asked me again

All the perks you get from the membership, it’s honestly a no-brainer! From product coverage to Top notch service from the Geek Squad, plus member exclusive prices…. Need I say more?

Great help, very understanding, and friendly. Best experience K have ever had with a repair/customer service.

The membership subscription is high value for its benefits and advantages on purchases, the technician assistance is exceptional, one of the best protection plan packages convenient in price and time in the market in general.

Very handy to have for any issues I may have. I have a 2 year old so accidents happen all of the time. This helps me be reassured that I have protection for those accidents.

It's really too early to tell yet. It SEEMS like a very good deal, but the proof will be in the pudding when I attempt to revamp a few systems after black friday.

I really liked my membership subscription to Best Buy. It helped me get free shipping on a tv that I wanted.

Wonderful people to deal with. Very knowledgeable. Was able to answer various questions I asked. Would recommend best buy to all my friends.

Having this membership has saved me a massive amount of money not only do I get to see the discounts on a daily basis and the deals for people like me who can’t afford things at a regular price I get rewarded for my purchases as well and if I have something happen to my purchases, this total rewards is totally worth it

I must admit the Geek Squad helped move my two old drives into this new Gaming pc and so far all has been good .