Customer Ratings & Reviews

Best Buy has been really working so fast both online and apps profile under them

I would highly recommend getting the year membership anytime I had a question I needed something done they could do it over the internet there was no trouble they've come to the house when I had something with my TV doesn't cost you anything it totally take care of you highly recommend it things cost too much these days not to have some backup

Since I became a My Best Buy Total member - I have used their help on my laptop - switched to a PC All-In-One computer - I used them to set my computer and if I have any major problems - I drop off my PC A-I-O at Best Buy-they keep you informed on what is going on with the repairs and about when you can pick it up - love this service.

Great value for membership. Whenever I needed support from Geek Squad I had no problems

This membership is great. The value for the return is exceptional.

I have had my membership for 6 years and find it so incredibly valuable. I feel complete confidence in taking all my computers to have them cleaned up and cache cleared, etc at least twice a year. Knowing that I have the ability to get in quickly to a service tech makes this a great insurance policy!

Campus value for ALL my granddaughters new Best Buy purchases. Total Geek Squad support- fix or replace. She is in another state going to school, so I have peace of mind if something beaks. This protection is a god send saving me potentially $$$ when something breaks.

Gives me comfort knowing they will assist with anything and everything in my home. I have to say the best service ever.

Definitely worth getting. Never have any issues when i need to use this. Love the perks and protection.

The Best Buy Total Membership offers unlimited Geek Squad support and protection plans for all purchases. This membership is an excellent value for customers.

I bought this years ago and consider it one of my better choices.

This pays for itself it gives you great coverage outside the factory warranty window

While the membership does have value, I am considering ending mine because it has become expensive to keep. It was great when I first got it and saved me quite a bit of money and headaches with big purchases. The program has changed quite a bit since I joined. I’m just not sure it’s worth the cost.

This membership is an excellent buy. You get unlimited service. Geek Squad is always available to help with any issues. Excellent customer service.

Being total tech members has been the gift that never ends. When we needed a disposal of a TV no one else would dispose all I did was call Best Buy and they took care of it quickly. When they say everything is covered they mean it. We've been members going on 4 years and will always be. We encourage everyone who reads this to join the total tech club!!

This membership is a life saver. I've had this for about 6 years. It's changed over the years regarding pricing of installation but the service is reliable. Best buy is my go to for big items and installation.

If you're not a techie or software expert, this is a must have plan. I barely know how to use the multiple varied devices that we all have so when I encounter problems am able to make a phone call for items under this plan.

It's been so easy having the membership to manage my purchases and any issues I've had. The store can recognize my history and assist me with any questions. I'm not a tech person so it's great to have this support.

This is an awesome program to be in his saving money. I would recommend a friend and family.

Membership is reasonable and use it often, expressly the computer checkup and virus cleanup part.