Customer Ratings & Reviews

Wonderful people to deal with. Very knowledgeable. Was able to answer various questions I asked. Would recommend best buy to all my friends.

I must admit the Geek Squad helped move my two old drives into this new Gaming pc and so far all has been good .

The membership has been very valuable. You save money from buying additional insurances on various products. Also, the Geek Squad services are soo worth it, especially if you are not a computer person

The membership is a great value. Dealing with repair is easy with professional staff. The coat is at a great price.

My Best Buy Total™ has been totally worth it. The extended protection and tech support give me peace of mind for my purchases, and the discounts on repairs and services are a big plus. It’s especially great when buying higher-end electronics since I know I’m covered. Definitely recommend if you shop at Best Buy often.

This membership appears to be a good deal; it covers the new computer, printer, data transfer, and new iphone and ipad. So far so good!

Geek quad was very helpful and they made sure to keep in contact and explain what was going on

I love it. Very pratical because you will have warranty for every electronic you by in a year.

Geek Squad was very helpful with all the problems I was having with the computer and Facebook.

This membership will pay for itself and more in just Christmas purchases. The value is tremendous! Geek Squad services offer out of this world savings and the protection plans savings are out of bounds!!

If you buy tech frequently, rely on reliable devices, and value peace of mind, My Best Buy Total is an excellent membership. It bundles a wide set of benefits—warranty, support, shipping, and exclusive perks—that make it more than just savings; it’s about protection and convenience.

This membership is awesome. I didn’t realize how many benefits come from having the membership. I love the early sales and savings on popular brands with the member specific pricing. The warranty protection is probably the most beneficial one that I use it for as I bought the membership instead of buying the AppleCare on its own. Also, every device that I’ve purchased so far has come with extended warranty. The free 24 seven tech-support with geek squad is really nice not to mention free delivery and installation for appliances.

This membership is invaluable to me. Greek Squad support has come to my rescue many times. Protection plan on my purchases adds a layer of relief for me.

The Microsoft surface pro is a great product and I really like it. It was a little bit of an adjustment once I started working with it because it’s different than what I have before but it’s much better so thank you very much my issue I would be the geek squad I paid for that service and they did charge me For a flash drive and never even opened up the package or transferred any of my apps over to the Microsoft surface it’s too late now because I traded in the o older product so you can’t go back i and transfer, but I really have already had on the older laptop. So I’m disappointed in the gig service but I like the product thank you very much. God bless you.

All the services were fully explained and the technician was very helpful. I know I'll need further help but they have been very helpful at all times and very quick to assist or answer my questions. Thanks

Any type of problem you have they can fix my computer broke once and they gave me a new one !

I’ve added all items to my care. It makes it so seamless and easy. The geek squad is a great way to keep everything together.

So glad I purchased this instead of the 4 year coverage. This covers all purchases and products even though not purchased at Best Buy. Have used the services 4 times since October.

This membership is a great value. Provide a lot of savings and coverage for devices purchased. Offers great peace of mind investing in tech .

I really can’t rate this yet because I haven’t needed to contact them for anything but good protection to have.