Customer Ratings & Reviews

I’ve added all items to my care. It makes it so seamless and easy. The geek squad is a great way to keep everything together.

So glad I purchased this instead of the 4 year coverage. This covers all purchases and products even though not purchased at Best Buy. Have used the services 4 times since October.

I really can’t rate this yet because I haven’t needed to contact them for anything but good protection to have.

Full-size Wireless Membrane Keyboard and Mouse Bundle with USB Receiver - Black This product works very well.

I like my new Acer PC but it didn’t come with Word. I have never in had a computer that came without Word but it has been quite a while since I had last bought a computer so I guess things have changed. Otherwise I line this Acer. It works very fast!

This feature is a must have for peace of mind as welm as excellent product support. The Geek Squad qas very helpful when transferring all my data to the new laptop.

Its so worth having this form of protection, along with being trated like VIP when it comes to deals! I love Best Buy and I Love having the inside scoop on deals before the average customer!

Get this plan,its probably the best membership on anything I've had. Because it's the only one when you have an issue they actually help you. They actually do something. The perks and deals are a great plus,and I only get my best stuff from Best Buy. The money you can save is the biggest incentive. Staff has been great,and professional throughout on walking me through things. Get the membership,its so worth it!

I love the idea of the membership he did save me money. But I haven’t been able to get into my account to see what I purchased. I’ve call many times to see what I need to get into the account. But after many calls still can’t get in.

Best thing I have ever spent on, free warranty, free membership for two years thank you Best

Enjoying the benefits of the membership and gives me freedom to check out my purchases well.

The membership is a great buy takes care of any problems . Great to know you are protected

This membership has allowed me to have access to very good guidance when it comes to your products and services. I would recommend it to anyone!

The Gilroy Best Buy Geek Squad individuals are super courteous & informative. It's a gift to have their services available to myself and my household.

geek squad has been very helpful to this new first time computer purchase and there is no stupid question for them i feel comfortable with them and there patience with me

Best $200 I've ever spent. Saved me untold headaches and stolen financial information after computer was hacked. The customer service and technician teams of the geek squad were top notch. And completed the fix in less than 48 hours.

My pc got hacked and I took it into the Geek SS quad, they ere very helpful and cleaned my pc and then I bought protection and they installed it for me

Have already used my membership three times since purchasing a new cell phone two weeks ago. Cleaned up and reset old phone for return to Company. Helpful setting up new phone and educating me on all nuances .Great, helpful, and knowledgeable staff,

As a tech enthusiast and a frequent shopper at Best Buy, I recently decided to invest in their TotalTech Membership, and I can confidently say that it has been one of the best decisions I've made. Best Buy TotalTech Membership offers a comprehensive suite of benefits that cater to both tech-savvy consumers and those seeking reliable tech support and exclusive perks. This membership truly sets Best Buy apart from its competitors in the electronics retail industry. First and foremost, the technical support provided by TotalTech is top-notch. Whether you're facing issues with your computer, smartphone, tablet, or any other tech device, the knowledgeable and friendly staff at Best Buy are ready to assist you. The membership grants you access to 24/7 support, either in-store or over the phone, making it incredibly convenient for troubleshooting problems at any time of the day. Their experts are adept at diagnosing issues, offering solutions, and even providing setup assistance, ensuring a smooth tech experience. Furthermore, one of the standout features of the TotalTech Membership is the exclusive savings and benefits. As a member, you enjoy various perks, such as special member-only pricing on select products, early access to sales events, and exclusive discounts on services like Geek Squad protection plans. These cost-saving benefits can add up significantly, especially if you frequently shop for electronics and gadgets. The TotalTech Membership also offers extended return periods, which is a significant advantage when purchasing expensive items or gifts. With the membership, you get an additional 30 days for returns and exchanges, giving you extra peace of mind when making a purchase. Additionally, Best Buy understands the convenience of online shopping, and the TotalTech Membership complements this aspect perfectly. Members receive free standard shipping on most orders, which is an attractive incentive for those who prefer the ease of doorstep deliveries. In terms of value for money, Best Buy TotalTech Membership undoubtedly delivers. The annual membership fee pays for itself within a few uses, especially if you take advantage of the tech support, savings, and shipping benefits. The only minor drawback I can think of is that TotalTech Membership is currently only available in select regions, so it might not be accessible to everyone. However, Best Buy has been expanding its services over time, and I hope they continue to do so to reach a broader audience. In conclusion, I highly recommend the Best Buy TotalTech Membership to anyone who frequently purchases electronics and gadgets or simply values exceptional tech support. The combination of top-tier technical assistance, exclusive savings, and shipping benefits makes this membership an unbeatable offering in the tech retail market. Whether you are a tech expert or someone who occasionally needs assistance with your devices, TotalTech is a membership that truly delivers on its promises and enhances the overall shopping experience at Best Buy.

We enjoy knowing we have full protection on every purchase we make . It’s a total peace of mind worth having. Will continue to renew our membership.