Customer Ratings & Reviews

At the end of this cycle I will re-evaluate if the membership is worth the price. Since I have paid for it, I opted to buy our new appliances from Best Buy. At first I didn't notice that despite changing my primary address, delivery defaulted to my old address. I caught it, used the adjust shipping address option on the order and figured no biggie, it will just delay when the install happens. Absolutely nothing but headaches since that. The installation / haul away seem to be unable to be scheduled together, if at all. Day of install finally comes, and I receive a text saying appointment has moved to Christmas Eve. over 1 hour on the phone, and another 30-45 min in chat over the last few weeks and nothing is still solved. I'm sure there is some partner or integration they use to schedule these, but whatever it is, it's terrible and unreliable.

My family loves Best Buy! It's our go to place for all electronics. The pricing is good as is the service.

Definitely recommend getting total tech membership. On top of protection for all of your items to get extra sales throughout the year.

I like buying the extra warranty and coverage for my family simply because I'm not usually not home or able to help out so anything to help my wife an family and warranty just makes sense

We have a great peace of mind that if we have any issues we need to discuss at Best Buy that our Best Buy Total membership has come in very handy in the past.

Geek Squad did a good job of transferring data from old computer to new. However, they overlooked my primary concern which was no Windows Security/Defender. I had to download a new copy of Windows 11 which resolved the problem.

Great pick membership. They helped with the installation at the store. Great service.

This membership provides important protections and access to experts on the geek squad.

It's worth you having it....my experiences with best buy has has always been excellent.

There has to be better way to advertise this product is godly everyone needs to know!!!

Totally worth it! I would recommend to anyone looking to get return on there purchases!

They set up my new computer and disposed the old one and everything went was so smooth.

This membership is a great value. I can call the Geek squad and have all issues solved.

Membership is great I can bring any device to get it checked for free for a whole year.

The membership is a great value. I have used it with the purchase of a new laptop virus protection and Microsoft Office

One of the smartest purchases I have made. Small $ for a big piece of mind, I have had no hassle using it several times

So far it has been worth its value because of the need to transfer everything from my old laptop to my new.

This membership gives me peace of mind, with the Geek Squad, I know if anything should have a problem it’s covered , it also helps with special member sales & prices.

I highly recommend the Best Buy Credit Card to anyone who loves technology and wants to maximize their savings on electronics and appliances. Not only does the card offer excellent financing options on larger purchases, but the exclusive rewards and discounts for cardholders make it incredibly valuable over time. I often recommend it to friends and family who shop at Best Buy, especially when they’re upgrading their home entertainment systems or buying new laptops. The ability to earn rewards on every purchase, combined with the flexible payment plans, makes this card a smart choice for both tech enthusiasts and casual shoppers. It’s definitely a card worth considering if you want to get the most out of your purchases.

I admit, it was confusing to understand the membership details, in comparison to Geek Squad coverage. After understanding, i purchased and it was totally worth it. Immediately earned rewards on the purchase. Two weeks later, the purchase was on sale and we received almost 150 back as part of the program when i went in to "price match the sale." The membership has paid for itself already!