Customer Ratings & Reviews

The techs are always very helpful and knowledgeable. They are always available to help, and spend as much time as needed to resolve any problems that I have.

All around, a great value to have their support and know,edge.

I have always found it important to keep the Geek Squad folks available to me for any computer issues.

I have been a customer of theirs since 1999, years later I decided to subscribe to their services (credit card and others) and I have never had any complaints with them, excellent.

the help is very knowledgeable and you dont wait long on phone

Having My Best Buy Total is such a great benefit as you have strong protection on all your purchases. Worth the expense as it saves money if there are any issues.

I’m so secure in knowing the z total Protection is available from Best Buy. Sad, Max are no longer covered. Did they tell you that before they you needed service?! Me either!!

I would not own a computer without this protection. The service is dependable, and trustworthy for any issues I have ever had. They are courteous and understanding when you don't know how to do something they explain it very well and even show you.

I use to thinknit was a 5 star but they stopped the free installation which i had been spoiled to. U still get a free warranty for as long as the product allows and discounts on select items. They delivered and installed my washing machine and it has a great warranty which in itself basically paid for one year of this plan

Such a great product/membership. I have loved the best buy total or what was called Total Tech Support since I started purchasing things from Best Buy years ago. I constantly am suggesting this for my clients, friends and family. It is a valuable product to have.

This membership provides the necessary support to navigate the changing and fast-moving technology environment. Happy to have the Support network.

This membership offers a fantastic value! It's wonderful to have peace of mind with getting protection on purchases.

I have been a member since its inception. Geek squad rocks. I use there online tune ups often. High value.

Great perks and benefits! Free AppleCare! Very beneficial if you buy products from Best Buy!

Total tech is getting expensive, however, it is worth it when you need tech help and we often to. Also, because we had it in force, when we bought a new refrigerator, the haul-away of the old one was free. We were also given an additional discount on the sale price. It is worth taking the protection.

THIS GIVES ME MY SECURITY I NEED FOR MY PERSONAL LAPTOP..I CAN SCHEDULE A DROP AT ANY TIME FOR CLEANUP OR REVIEW ..N I GET IT BACK WHEN THEY SAY!

Best Buy Total Membership is a great service and they have the greatest team to assist you in any technology issues or purchases.

This membership in a real value Meinber prices, plus unlimited Geek Squad support are great. Also, love the peace of mind of getting protection plans on our purchases!

I have been a Total member for quite awhile and have made good use of it. New appliances, gadgets, computers, computer work. The coverage give me peace of mind.

I have been trying several laptops, which i have had to return many times. They have never given me any hassle. I finally found one that works great! I will definitely continue to renew my Total Plus Plan yearly! I will buy all my electronics from Best Buy without any hesitation!