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Customer reviews

Rating 4.7 out of 5 stars with 2693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 2,693 reviews
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny, Checked and updated 2 computers. The plan covered both, Win Win

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership to have to have continuous protection on your products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is so worth while because it can pay for itself when something happens to your device that you don’t expect to happen and you can get it fixed or repaired or can call them to get help on what you can do to get your device back to where you need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like our membership. We use Geek squad at least twice a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MarRob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate the services provided buy the Geek Squad! Everyone at the Geek Squad has always been courteous and professional! The turn around time is outstanding. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like having membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the membership gives me peace of mind. Easy to make appointments and techs have been very nice to work with for any issues. Just wish store was closer but understand many factors enter into store locations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Membership is A Necessity!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate the persistence and professionalism of the Geek Squad to provide technology services to those of us who are limited in that area! I wouldn't know what to do without this membership!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best one music I love it you can try this bro.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best one music I love it you can try this bro..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection & Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan and geek squad is great. Easy to renew each year. Get a $5 reward every now and then to buy something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is the greatest. I love that I can contact the geek squad when I need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta Love the GEEKS !!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the Tech world we live this is a must for me. Everything is always evolving and becoming difficult to set up. This is a Great Value for anyone that is Tech-No challenged such as myself. Also like the added protection (extended warranties) for my purchases it offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Invaluable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an invaluable service for small business owners when time really is money and all needed technologies need to stay fully operational 24/7!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best. I never had a problem getting my electronic repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Total

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this service for a few years now! Definitely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership that fits everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this membership. The perks out way the cost. Discounted virus protection, Fee Apple care for Apple Products, 2 year Best Buy protection plan on other products. 60 day return policy.......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is really worth the money. I have saved so much by being a Total Tech member. We recently purchased a new TV, and the membership covered the cost of the installation on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The total tech subscription easily pays for itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Total membership is the best purchase I have ever made and I renew it every year. It is well worth the cost and has saved me money numerous times especially with the extra warranty on my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started with a Geek Squad annual plan many years ago and never regretted. Always got me out of a bad spot 24/7. Like that it is now Total Tech and convers so much more than just great service. I purchase everything form Best Buy now.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Total vs total tech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My best buy total is still a good deal and nice to have if youre someone who uses tech alot and uses best buy i would recommend. It is disappointing compared to the old total tech plan that used to be offered. When they cancelled that program and decided to downgrade to this new “Best Buy Total” their was a major loss in value and the price barely dropped. As i still use best buy total because i buy many of my products from best buy it is a very big down grade from the old total tech plan especially with the price not being significantly deopped to match the massive loss in service. All in all best buy total is only a worth it service if youre someone thst takes full advantage of the serices otherwise i would not reommend it. If you do take advantage of it like me i would atill recommend.

    I would recommend this to a friend