Customer Ratings & Reviews

I love being able to take anything to The Geek Squad and get help. I have been a member for several years, and plan to renew my membership in the future. Great help, extended return time if items doesn't work for me. Exclusive sales. But wait there's more...

I just love the Total Tech Support Program. I will continue renewing it every year because I feel these people that we work with are extremely knowledgeable and helpful and they work out and find out what the problems are when you get on line and know how to fix them.

This membership is a good way to keep your electronics in good working order. Helps keep the viruses out. I use it all the time to keep my electronics in good working order. If I have a problem, I take my pc or tablet in to be cleaned and inspected. Love it!!!!!!! No Charge with Total Tech.

We buy so many things from Best Buy--technology, appliances, TVs...having the Total membership gives us peace of mind about our purchases and flexibility to return/exhange items. We've used the services quite a bit and it makes us loyal BB customers.

MY MEMBERSHIP WITH GEEK SQUAD HAS BEEN THE BEST, IN ADDITION TO THE HELP I HAVE HAD, THE STAFF IS VERY FRIENDLY AND VERY COMPETENT. ADDITIONALLY WITH THIS SERVICE I HAVE HAD ADDITIONAL PROTECTION TO THE PRODUCTS THAT I HAVE PURCHASED VERY GOOD.

Membership is good to have if you purchase many items, you will receive 2 years of protection on most of your items.

The prices are good and fair always looking for other things well.

Great plan to have for those unfamiliar with computer items, e.g., computers and smart phones. Geek squad is there to help you use the products you buy. Don't know who else I could turn to for help.

always great to have... has covered my computer problems so far and haven't had to pay anything extra... love the Geek Squad

Provides great service at competitive price, easy to access, and well trained , friendly staff

This membership is a real value. It has saved me money, given me quality Geek service and also given me rewards. Pays for itself.

Having toddlers im sure alot of parents have to spend extra money on tablets and game repairs. Having Best Buy total tech support has already proven beneficial and has saved me hundreds. Also the deals they offer members have been great as i am loving my new air fryer that i was able to get for 60 bucks.

This membership is the best! The great team in Best Buy are all the time ready to help us!

Our Best Buy Membership has saved us a ton of money. We have service on our computers and advice. They install everything when you buy a new computer, help if you need to defrag or it breaks. Also, the service is quick turn around. This last time we got a great discount on a new computer. Thanks, Best Buy!

The membership is definitely worth it. The savings, total tech exclusive deals, free shipping, rewards and protection plan included for 2 years. I highly recommend the membership.

This membership is great, they repaired my computer and also more all information from one computer to my new one at no cost.

Great Piece of mind that help available when needed

Don't spend a lot of money for electronic repairs when you can invest in the Best Buy Total Membership. This service will save you money on computer repairs, including Apple products, when your electronic device has a broken screen, won't turn on or needs a new battery. Subscribe NOW for MY BEST BUY TOTAL MEMBERSHIP>

My Best Buy Total product is a godsend. We have 4 people with multiple devices that need to be checked/repaired or cleaned up for faster performance and this is a terrific product to cover the whole family.

It is nice to have an insurance plan that keeps our computer running with software protection, new computer set ups, and changing hardware during upgrades.