Customer Ratings & Reviews

They helped with several things and items 2pc,s one new one for my daughter and a faulty motherboard on my PC which was replaced and loaded up with all my apps and files from a older hard drive as well as updated bios and Windows settings . Thank you all.

Definitely appreciate the membership. Great perks and definitely comes in handy during the holiday season.

Totally worth it, giving you peace of mind that all of your products are covered.

very good this company and store all the time good service and product quality

Great perks plus excellent customer service. Best to have when you least need it.

Best protection plan out there. Never thought I would ever say that about a warranty. This covers everything in your home. Well worth the value. I had a computer that the hard drive went bad. Diagnostics and labor would have been close to $800 it cost me $50 for the hard drive that’s all I paid.

Customer service representatives have been very helpful. Inlimited assistance for one year. With all the viruses and phishing everyone needs to apply for this program. Thank you for the protection Best Buy!

Geek Squad via Best Buy is MY Best Buy ever! They're so, so patient! They never make me feel stupid! They don't rush you off the phone! Peace of Mind!! Thank you Geek Squad!

Went to the Mohegan Lake Best Buy. Staff were amazing!! Very happy with repair work that was done!!

I thought it was worth the money. I was able to get Windows 11 on my new unit and Geek Squad installed it for me!

I like that I am covered for all the products I purchase. It's simple, convenient, and reasonable.

This membership is a good value since I purchased so many items from best buy in the last year and plan to purchase a TV soon.

I can’t lie this was the best move I’ve made when I first signed up for my Best Buy membership and yall have everything I’ve needed so far thank you

I generally shy away from membership plans but am glad that I chose this option. I had the Geek Squad Team setup the new PC and truly enjoyed not being stressed with the details.

My computer was invaded by the Trojans!!!! It has my life on it, all my work and music and the boys from geek squad took one look at it and assured me, WE GOT THIS!!!!! and they did, I owe them more than suggesting the Year membership

It was very valuable for my particular kind of repair, with a device with many parts. I do feel like this is good for people that either arent tech savy at all or have repairs on a device with a lot of parts like a PC.

This is my second year and since I bought a laptop through Best Buy, it made sense with the protection plan and Geek Squad features to continue my membership. Can't beat the price or service!

Purchase this for the ease of mind when buying products and being able to return or have them fixed

It's pretty good. I got more bank from my buck since I've been having many different issues with my pc, and each visit check up is usually $90, but with it, it's only 190 total. I've done over 5 visits and I saved myself so much money from it.

The Geek Squad was over the top informative, helpful, polite, Incredible! If I could give them 10 Stars I would. We are grateful in so many ways. Thank you so much. We highly recommend them to everyone.