Customer Ratings & Reviews

It's pretty good. I got more bank from my buck since I've been having many different issues with my pc, and each visit check up is usually $90, but with it, it's only 190 total. I've done over 5 visits and I saved myself so much money from it.

The Geek Squad was over the top informative, helpful, polite, Incredible! If I could give them 10 Stars I would. We are grateful in so many ways. Thank you so much. We highly recommend them to everyone.

Geek Squad support makes this membership worthwhile, plus the two-year warranty!

Waiting to use geek squad support until then this memberships worth it

Works exceedingly well with having the geek squad for protection purposes and questions. Quick and easy plus the benefits

Very happy I made this purchase! The geek squad guys are quite knowledgeable, and were able to fix my laptop and keep all my computer data saved. It works great now.

I love the peace in mind of the protection that this service provides. The help is immediate and super helpful.

I don’t feel alone with my computer anymore I have the professionals of geek squad to help me when I needed the most and they are wonderful and very professional and courteous

The Geek Squad was VERY helpful, transfering all of my data from my old laptop to my new laptop. They also were wonderful walking me through the set up of my laptop

The membership is a great deal! Unlimited help with the geek squad! The staff was very helpful !

We are very with our membership renewal, service, upgrades, security. We have been happy with this product otherwise we wouldn’t renew!

Pretty Good Deal, Lots of benefits, sales associate didn't explain it too well though.

Got this for my pc to reduce repair costs...bought a tv later after it is covered now too and saved money when buying the tv from this.

First experience has been good . Employees know what they are doing and can take back anytime. Bit of a hassle.

This is the best thing since sliced bread. Geek squad is the best, whether in store, over the phone, or in home.

My computer wouldn’t turn on so I brought it in to the geek squad. They were so professional and helpful. I was able to buy a new part and they replaced it so I didn’t need to purchase a whole new computer

I’ve had the Totaltech membership for a few months now, and it’s been a game-changer. The free 24/7 tech support and extended warranty on most purchases give me real peace of mind. I recently bought a MacBook and had a few questions — their support team was super helpful and patient. Also, getting free delivery and installation on certain items is a big plus. If you shop at Best Buy often or buy electronics regularly, I think it’s totally worth it. It’s like having tech experts on call whenever you need them!

Covers so many services, very worthwhile. Best Buy recognizes and honors your membership. They do not decline help when you have this "total"

When your able too have your purchases fixed and or replaced really will put you at piece of mind of splurging yourself with some wants!!

Great membership always ready to help out if you’re ever in need if there is an issue, they’re always ready to take care of the problem for you. It’s pretty much a hands-off membership and worry free.