Customer Ratings & Reviews

This protection is well worth the money, no one should be without it. We have had occasion to use it several times. It's been a blessing

Have had numerous opportunities to use this service. Problems with my Galazy 21S+ phone were resolved quickly. Help transferring data to a new tablet was done with great knowledge and patience

I love that I can just sign up for another years use when the current year is expiring.

Geek squad is always fast, efficient and dependable!

Worth the extra dollars to extend warranties. Buy once a yr and covers all your purchases as you go. It was a life saver with a HP laptop purchase.

Not quite sure what this covers, but I continue to renew just in case.

Geek squad support and protection plans on my purchases really sold me on this membership. they say you cant put a price on peace of mind, but Best buy did and its totally affordable.

This membership is a great value and every household should have it

Great peace of mind being a member. I like being recognized as such every time I contact Best Buy

This membership is a real value. I feel much better about the help that is provided behind the scenes on understanding of items as well as getting help when something goes wrong.

This membership is really value, 2. years of protection on most of the purchases, Installations and more.

I love being a Best Buy Total member. From free shipping to purchase protection and Geek Squad help (which I actually use!) It's been something that actually makes my life easier and a little more care free.

I have maintained My Best Buy Total for years. I really appreciate the help if there is a problem - Geek Squad is great. I'm handicapped so I have home visits which are a big help for me. Thank you!

As stated previously, we have had total tech for many years and absolutely could not do without it. All of your reps have been top notch at getting us back up and running in no time.

I have had Geek Squad support for years. It is worth having. They have always been able to resolve any issues I've had.

Don't get to use it quite as often, but I'm thankful I have it every time I do. It's peace of mind knowing I have and not need, rather than need and not have.

without this, it would be devastating, the total tech has saved my business in my life several times without it I don't know where we would be!

Love this service and will keep renewing my service with them. It is definitely worth it for my dad’s computers, somehow with his luck something would happen to his laptops and geek squad to the rescue.

Easy to use. Pays for itself after 1 use. BestBuy provides excellent service by knowledgeable technicians. I love the coverage provided with my purchases with this plan.

This membership is a great value! I love the piece of mind I get just knowing the Geek Squad is there whenever I need support. The member pricing is a plus too!