Customer Ratings & Reviews

The Geek Squad are great!! Got us out of some real jams with their knowledge and expertise!! Worth the price of the membership!

I am not a computer guru so this is my backup plan. Great for me , I sleep better. Good people to work with. Thanks

The $179.99 Total membership offers more than just a price tag—it’s like health insurance for your electronics, but with added perks. Let’s break it down: Product Protection: With Total, you get up to 24 months of product protection on qualifying items during your active membership. That’s peace of mind for your gadgets and gear. Free 2-Day Shipping: Need that new computer or TV quickly? Total members enjoy free 2-day shipping on eligible items. No waiting around! Extended Returns and Exchanges: You have a generous 60-day window to return or exchange items. No rush, no stress. Exclusive Member Deals: Total members get access to exclusive deals on software and selected items. It’s like being part of an exclusive club. Two Claims Per Year: Unlike the Geek Squad Protection Plan, which allows only one claim, Total lets you make two claims per year. Accidents happen, and Total has your back. Service Fee: When you file a claim, there’s a service fee at the start. But here’s the upside: you can retry several times as long as you’re an active Total member. Monthly Protection Plans: After the first year of product protection, you can choose an extended monthly protection plan for specific items. Flexibility is key. Cost Breakdown: Yes, $179.99 might sound hefty upfront, but it’s only $15/month—not much more than an Amazon Prime subscription. And for what you’re getting, it’s a no-brainer if you’re shopping for electronics like a new computer, TV, or Home Theater sound system. So, think of Total as your electronic guardian angel—it’s got your back, and it won’t break the bank!

The $179.99 Total membership offers more than just a price tag—it’s like health insurance for your electronics, but with added perks. Let’s break it down: Product Protection: With Total, you get up to 24 months of product protection on qualifying items during your active membership. That’s peace of mind for your gadgets and gear. Free 2-Day Shipping: Need that new computer or TV quickly? Total members enjoy free 2-day shipping on eligible items. No waiting around! Extended Returns and Exchanges: You have a generous 60-day window to return or exchange items. No rush, no stress. Exclusive Member Deals: Total members get access to exclusive deals on software and selected items. It’s like being part of an exclusive club. Two Claims Per Year: Unlike the Geek Squad Protection Plan, which allows only one claim, Total lets you make two claims per year. Accidents happen, and Total has your back. Service Fee: When you file a claim, there’s a service fee at the start. But here’s the upside: you can retry several times as long as you’re an active Total member. Monthly Protection Plans: After the first year of product protection, you can choose an extended monthly protection plan for specific items. Flexibility is key. Cost Breakdown: Yes, $179.99 might sound hefty upfront, but it’s only $15/month—not much more than an Amazon Prime subscription. And for what you’re getting, it’s a no-brainer if you’re shopping for electronics like a new computer, TV, or Home Theater sound system. So, think of Total as your electronic guardian angel—it’s got your back, and it won’t break the bank!

My membership paid for itself the day I bought it. Since then I have added another device and was able to take a free user training class.

My experience with Geek Squad has been extremely positive. They are courteous, knowledgeable and been very helpful. The membership is a great value to match the service it provides.

Saves you money for protection plans and free Greek Squad which helped me when I needed a part for my PC replaced.

This membership is a real value it also includes the geek squad and it also has 24-hour service can't say enough about it I love it

This membership is great. I get everything I need out of it from other protection plans on anything I purchase. Unlimited Geek Squad is fantastic since I've been using them more in the last year for my computer hardware instillation. Especially when I was having problems with my old PS5 last year when they replaced it with a newer cheaper one while also receiving a gift card that had the leftover money from when I bought it the previous year.

THIS MEMBERSHIP IS A GREAT PRODUCT AND I WILL ALWAYS PURCHASE THIS ITEM!

They are excellent people, very friendly, and have good computer skills.

This membership is valuable and I love it, don't hesitate to be a member

Love the price match options, and customer service. Will continue to buy

I always feel safer knowing all my purchases are protected by this plan.

So far so good. Only used on the initial purchase but may have to use in the coming months.

Love my membership! I feel secure and able to be assisted at all times! The customer service at my best buy was awesome and so happy he inform me about this

ABSOLUTELY WORTHWHILE!! Highly recommended especially for all these expensive electronics. I love knowing my laptop is totally covered.

I do enjoy having my best buy total there's a ton of features that is so useful especially when things do sometimes go wrong it's great to have

This is a good deal Brady helped me get this at the Gresham Best Buy he is a great employee

Geek Squad support is very much needed and appreciated. It gives me peace of mind should a problem arise.