Customer Ratings & Reviews

Great value in today's technical driven world. Purchasing new equipment and updating and or maintaining existing devices is not much of a worry when you have the Best Buy Total

I have always been pleased with the support provider by the geek squad.

Every time that I have had a question regarding my coverage and problems with equipment, I have received prompt and courteous attention with enough information for me to get the problem resolved.

This has proven to be well worth the minor cost. Good service when needed

I think is been my fourth year already i really appreciated this membership

I saw the email about the transition of the new membership. Although I understand the reasoning, I wish that the anti-virus remained as part of the package. As a member for 7+ years that is one of the things I really enjoyed. There should be a package where folks that enjoy the anti-virus and the in-home installations in a separate package. Food for thought ;-)

Have had bestbuy total since the beginning and have been very happy with it. Great membership to be a part of.

Worth every penny, Checked and updated 2 computers. The plan covered both, Win Win

Hreat value very much worth the cost nest option.

I have peace of mind with the 2 years warranty included in all my purchases and the technical assistant for all my computers, TV's, etc. Highly recommended.

It paid for itself in one visit. new screen for laptop, 4 service calls in store, 2 returns with no hassle, one replacement desktop = good value

This membership is the greatest. I love that I can contact the geek squad when I need them

Best Buy is worth the cost. I have accessed my subscription both for home visits & by phone. The reps have been extremely helpful.

Value is great and it makes life easier with the ease of shopping

I thought this was way too expensive. But I buy mostly apple products and everything I buy gets protection coverage. So it really pays for itself. Not to mention when I need help from geek squad. They are just plain awesome!

This membership is a great value. I was able to get multiple TV's mounted for less than the cost of one TV mounting plus you get all of the other membership benefits.

Membership is a bit pricey considering you have to pay a troubleshooting fee if you have any warranty item issues.

This membership is a great value. We renew it each year.

The perks are the best. I receive great service. It has been a God given present especially with my college freshman. Geek squad is what we use most and they are the best services money could get

I like what they do but you take some things and it's always several days