Customer Ratings & Reviews

Technicians are very well trained; they did a very good job of installing and repairing my electronic devices, computers, cameras, mesh systems, printers and ipads.

Never leave home without it! For a senior, it’s a must.

This membership has saved me money on purchases, Geek squad appointments are easy and fix all the issues we get. Covers all my electronics and I feel like it is good coverage for all our needs.

We like the support given to us who are not computer wizards. We have needed in store as well as in home service to install printers, WI FI extenders, tv's, and ring door bells. A great value to the monry.

Been a member for about three years now. The call up system is a hit and a miss. The in Store folks get the job done! When the geek squad comes to your house, they also get the job done.

Great value. There is a lot of services, discounts, geek squad and extended warranty discounts you get with being a member. Highly recommend this membership to save you money.

having the peace of mind of having support when I need it

I like having the membership because it save me money by giving me special discounts, early sale notifications and i don't have to buy the warranties because its all included.

Orignally I purchased My Best Buy Total to help support a linux box I had. But now locally they have no technician to support linux. I bought glass protection for my iphone and they promised free replacement, then Best Buy stop carrying the product. I may soon stop renewing membership.

This is definitely worth the money if you have multiple electronics. The geek squad service is a great experience in a difficult time.

Nice to have something in case anything goes wrong . Unfortunately they still have to send out the computer for 4-6 weeks which makes it difficult when you are a student.

We have used the Geek Squad twice since we had initially purchased this. We are seeing the benefits after the fact so we are going to be more involved with what is available for us.

This mambership is a real value. I can contact BestBuy whenever I have an issue and they will walk me through it online or fix it for me. The home install and free delivery is also a plus.

This membership is great!! Not only covers my desk-top, but also my tablet. Also, my roommate's lap-top get covered I make sure I get my desk-top at least once a year. Puts my mind at ease.

It’s a really good membership, but I didn’t use it unfortunately as much

I like how Best Buy restructured the old Geek Squad service package

value continues into multiple year membership. Had to purchase computer for retirement of spouse this year and because mine was old. Could not beat price and feel safe to use Geek squad for problems.

I have had Geek Squad support for years. It is worth having. They have always been able to resolve any issues I've had.

The membership is great to have,when needed,for computer,phone,ipad

Its a good thing but it takes some time to get an appointment when needed