Customer Ratings & Reviews

We have had this membership for well over ten years in all its variations, but this has been most beneficial to my family over that time. We would highly recommend!

This membership gives me comfort in knowing that I will have the best support in the event my computer has any issues. I have been assured that they will have it fixed and up any running again in a short period of time.

Must have in the technical world we live in. The people at Best Buy are Awesome.

Membership equals peace of mind when problems arise. You can be confident the Geek Squad is there to step in. Being a senior citizen, it feels great knowing you have a team you can call on.

This membership gives me peace of mind that if anything goes wrong or I get hacked on my laptop that Geeksquad will always be there for me.

I recently signed up for the Best Buy Total Tech Membership, and I must say, it has truly transformed my tech shopping experience. This membership has proven to be a game-changer, offering an array of exceptional benefits that have left me thoroughly impressed. First and foremost, the access to exclusive member-only deals is nothing short of fantastic. I've managed to snag incredible discounts on a wide range of products, from laptops and smartphones to home appliances and gaming consoles. The savings I've enjoyed have more than justified the cost of the membership itself. Another standout feature is the priority access to Best Buy's renowned Geek Squad. As a member, I have received unparalleled technical support and assistance whenever I've needed it. Whether it's troubleshooting a software issue or setting up a complex home theater system, the Geek Squad has consistently gone above and beyond to provide prompt and reliable service. The peace of mind that comes with knowing I have expert help readily available is truly invaluable. One of the most underrated benefits of the Total Tech Membership is the free delivery and installation services. This perk has made my life so much easier. I no longer have to worry about lugging heavy electronics or figuring out complicated installation processes. Best Buy's professionals take care of everything, ensuring a hassle-free experience from start to finish. Additionally, the extended return window has proven to be a lifesaver on more than one occasion. The ability to return items within 45 days instead of the standard 15 days has given me ample time to thoroughly test products and make sure they meet my expectations. This enhanced flexibility has instilled a greater sense of confidence in my purchases, allowing me to make well-informed decisions without any rush. Last but certainly not least, the personalized tech consultations have been an absolute gem. The opportunity to schedule one-on-one sessions with knowledgeable staff members who understand my specific needs and preferences has been incredibly valuable. Whether I needed advice on upgrading my gaming rig or choosing the perfect camera for my photography aspirations, the consultations provided me with tailored recommendations and insights that significantly influenced my purchasing decisions.

It's a nice thing to have the reward your Best buy until a lot of people don't have

I originally bought the total member membership because I sent my gaming pc to get fixed. The price alone on fixing my computer would have been well over the membership price. That in it self is amazing but I also get discounts and cool freebies with my membership. Easiest 120$ since I’m always at Best Buy for something :)

geek squad support is the greatest support ever. I can be assured that geek squad will fix it

I would like it better if it would not cost so much, If they would do a monthly clean without me calling them. Otherwise they are wonderful when I call they help me out Thank you

This membership is a great value, membership, prices, and appliance protection all year long. This is a must in my book.

I've had friends (both live in other states) who were big on the Geek Squad. Since I'm not a techie, I decided to buy my new computer at Best Buy so I could rely on the Geek Squad for help. They are great!

I’ve been loving to have this membership. It is so relieving to know that my products are going to be covered. Also, I have exceptional offers.

I was highly impressed with what this membership has to offer. When I purchased a new laptop and the membership with it, I was told I could bring my old and new laptops in to have all the data from the old transferred into the new. I was so glad, as I knew I could mess that up. When I picked them up, the manager informed me that if I had any problems at all, I could call them directly. If I get a computer virus, they will fix it at no charge. The membership rate is worth it!!!

I purchased the Apple Watch charging cable as a replacement, and it works flawlessly. The build quality is excellent, with a strong magnetic connection that securely holds my watch in place. Charging speed is fast and efficient, just like the original cable that came with my watch. I also appreciate the durable design, which seems resistant to wear and tear. While it is a bit pricey compared to third-party alternatives, the reliability and compatibility make it worth the investment. Highly recommended for Apple Watch users who want a hassle-free charging experience!

Something I am always looking for is the documentation on the products I buy. This program allows me to have peace of mind with whatever I use or purchase in the store in this year.

I like the fact that I receive a notice if an item purchased goes on sale within 60 days that I receive credit for the lower price.

This membership has saved me so much money. It really is a bang for your buck. I took my laptop in to get fixed because it would freeze constantly and would be so slow and this membership just for fixing my computer saved me hundreds of dollars.

Have definately worried less hsving this membership. Have used it 3 x already so just about paid for itself

Used the Geek squad and Rene was terrific. Patient,knowledgeable and kind.