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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2974 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 2,974 reviews
  • Rated 5 out of 5 stars

    Quick with solutions!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this year I have been helped with a new piece of equipment and was able to ask about other equipment issues on previous best buy purchases. All good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Total is just that, TOTAL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Total is really helpful when your earbuds, computer, cell screen protectors, and etc. get damaged, won’t connect properly, or just need a virus scan. Well worth the money spent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know what i would do without the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient Subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can just sign up for another years use when the current year is expiring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great item to have for peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like having this membership. It is very nice to know there is support for any problems. The Geek squad has helped me a few times with my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cullowhee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is excellent. I renew each year!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love our membership; use it all the time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot beat having this protection. We consider our house to be a "Best Buy" house, so much in here has come from there. I know I am protected having Best Buy Total membership!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is a great service with good pricing. Appreciate the assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We use our membership frequently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. Member prices plus unlimited Geek Squad support is great. Also, love the Peace of Mind of getting protection plans on our purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SONO SOUNDBAR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always will keep my BEST BUY MEMEMBERSHIP AND MY GEEK SQUARD MEMBERSHIP because the are the best people to deal with.I have no problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Total Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great to have. I Love the Geek Squad protection that's offered in this plan. I use this plan all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why did you get rid of Total Tech Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Total Tech Protection is great. I wish they didn’t change it to My Best Buy, because you are now getting a lot less than what you are paying for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Buy Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service brings a peace of mind to all my Best Buy purchases and knowing that year after year I am well protected with Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best plan out there!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that you don't have to purchase an extra extended warranty because everything is covered. Even if you didn't purchase the product at best buy it's still is protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Total Member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a my Best Buy Total member for all my tvs, iPhones and IPads has kept all things running and allows the Geek Squad to address problems while on line

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this membership several years ago and I continue to renew every year. Great value and perks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helps me as a senior

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great package for price and services! Used for approx 9 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love total care!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love total care! I use it for product protection and for in home service. It’s great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is so worth the price. I gives you 24 months protection on ALL Best Buy purchases. I have already replaced my Samsung phone replaced with the membership, after the phone quit charging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s worth it for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been very happy with them. I haven’t needed them a lot, but when I did, they really helped me

    I would recommend this to a friend