Customer Ratings & Reviews

It's always a good idea to have this plan for the year, a lot of extra help , plus free shipping and protection plans with purchases!!

Geek Squad is the best. I never had a problem getting my electronic repair.

I dudnt get his name but there is an asdociate that helped me buy my Samsung sound bar today and he was very friendly, patient and helpful. Even carried the sound bar to my car. Thank you.

This ia the Best plan you can have It works gret on all my computers

This membership has save so much money over the years repairs and discounts great buy

Not quite sure what this covers, but I continue to renew just in case.

Very disappointed in the new Total Tech programs installation policy. Best Buy should have grandfathered in loyal program members who have been members for years. Reducing the annual cost by $20.00 is meaningless. I would have been happier if the cost for the same previous benefits had increased even by $50.00. This was not a very smart move by Best Buy. If i had known about the elimination of the installation benefit i probably would not have spent over $800.00 on a TV at Best Buy, i would have bought it at Sams Club.

Best membership I have ever bought. Used it for my dishwasher and everyone was very helpful.

I would not be without Total Tech. This is the absolute best thing BEST BUY ever did.

This membership is a great value and every household should have it

I would recommend this service to anyone who doesnt know much about technology. Geek squad members are very friendly and helpful. I couldnt run my equipment without them.

Great value and peace of mind should something go wrong with products purchase.

This membership has come in handy on many occasions.

The total tech support is great. Automatically get Apple Care and almost all installations are free. I would definitely recommend it to anyone who likes hassle-free and dependable support.

I've had total tech for 3 years now and I love having this annual membership. Is so beneficial, the perks can't beat the price. Will miss the free installations though.

This membership is the BOMB everyone needs to get this it is truly worth every penny we love it would not have it any other way

This membership is awesome. The geek squad was able to help solve problems when I thought it wasn’t going to be possible.

You know, this renews every year, and I just keep paying for it. Sometimes I get my money's worth by buying something expensive, and once it replaced a defective FitBit after a little bit of resistance. Usually it's just money in the BB coffers. Bugs me that it won't pay for audio installation in cars anymore. Your call whether you want to get it or not.

The Geek Squad has been my personal I.T. department ever since I retired.

We have had the Total care membership for many years and have enjoyed and used it often. Great to have the peace of mind this membership provides.