Customer Ratings & Reviews

My son had several issues with his PC. The Geek Squad fixed the issues and the computer is great.

The membership is a great value and the tech support AT Waterford, CT Best Buy is Great! Unlimited help you can't beat that.

Got it all set up by my daughter and everything is working as it should and the monitor is big enough to see without glasses

I’m terrible with my devices and tech. The unlimited support is top tier and gives me peace of mind for my investments.

Excellent service. We had to use due to computer problem. The response was very good, customer service was excellent. Always spoke with a person.

I won't liem It depends for people. If you do not come often, it is not the best. If you don't buy many phones, tablets or computers, it can be ehh? good for small tvs but anything with geeksquad coming to house? It still can cost (unless promotion says otherwise). I like it with my family being very non tech savy.

This was the best thing from Best buy this warranty was for my e bike but I ended up using it for my computer which is now running great thank you!

Very good service and alot of information was given at my disposal

It Works! Great help provided quickly to resolve computer issues.

Having a Best Buy total membership I’ve save so much money on growing my vinyl collection. Occasionally, I’ll get a $10 gift card I can use to apply to my purchases of vinyl records. Also, it gives me peace of mind regarding my bigger electronic purchases, if something were to go wrong or I need to have GeekSquad to check out technical issues that may arise with electronics.

This membership is solid and worth every penny. Have had it for years.

So glad to have this membership. Great prices on products. Good service by staff as they really assist you.

Nothing is perfect, so having a local service point is a very good choice It is pricey. However it is a wise investment

The membership has already paid for itself when I needed services on my laptop computer. Thank you Geek Squad.

The Total membership has been very rewarding to me and the family. TV installation with Best Buy has been a wonderful experience!!!! Rely on Best Buy for quality service.

Love being able to take the units in for diagnosis and for the quick service you get from the geek squad.

This is a membership I really value. It has teally come in handy when it come to electronics. It has saved us alot of money. It's one of the reasons I shop at Bestbuy.

So happy I bought this membership! Complete coverage for your computers

The membership is great. It provides real protection for any device I buy in store or online. The price discounts are unmatched.. definitely a good investment

Very efficient solving with internet problems. Webroot a problem every year with membership. Staff solved problrmem quickly