Best Buy® - My Best Buy Total™ Yearly Membership

Q: It appears that I have 2 subscriptions to Webroot that expire this month. I never activated them because I get Webroot with my Total Tech package. Please confirm that I have Webroot that will renew in April 2025 with my Total Tech subscription. Thanks!

A: yes you do.

Q: what is the cost to renew

A: Same

Q: Does Best Buy Subscription include Microsoft 365 yearly subscription?

A: No, it is not. You have to pay an additional fee for that and they ought to renew you every year for that my recommendation is that you get a lifetime license and just have the product total Tech is Tech Less

Q: How do I cancel this susbscription?

A: I spoke to billing dept & they were very nice & took care of it.

Q: how do you change the payment method credit card???????

A: I would call the Geek Squad or visit your local store.

Q: how to turn off auto renewal

A: Go to Subscriptions and hit cancel

Q: where do I find my balace and what I owe

A: They do send an email notifying you before the expiration date. Via chat, they are excellent Customer Care.