Customer Ratings & Reviews

The membership is worth the money. Best buy has excellent customer service. They guided me through was was best for me as a customer.

Mostly positive results. A change to the administrative id was not communicated well, and caused some problems to right-mouse selection values that didn't work. Fortunately, the files were intact and could be located, so "no harm, no foul". The Geekers know their stuff, no doubt about that.

Membership is a value if you can utilize! Wish the process was easier to find online and app if you have to use.

I love this membership! Awesome service and value for your money! And the agent's are great! I couldn't see myself with out My Best Buy Toal! Get it!

This membership is a great value for all purchases at Best Buy. They qualify for this protection. I had to return a very expensive television, but when there was no replacement available, I received a gift card for a little less than what I paid for the television. It is also come in handy for other items, such as laptop protection, most recently the charger cord for the laptop broke, and I was mailed a brand new one within a week.

This is actually a very good service, nice to know that everything I buy here is covered. I wish it wasn’t capped at two years, I had to buy extended apple care for my Macboom Air BUT it’s lasted 5 years.

Very well worth the price for the help I needed when I had a problem signing in. Geek squad was very helpful.

This membership gives us the peace of mind and comfort of having unlimited access tobthe Geek Squad if and when necessary.

I purchased the Total Membership because I had several large purchases, and paying for individual protection plans for each would have cost more than the membership fee. However, to my surprise, I've received far more than just device protection! I successfully exchanged my TV twice with almost no hassle, finally getting the one I wanted. I also received a $200 price match thanks to the extended price match period included with the membership. I definitely recommend it!

Excellent product. Good selection help at Best Buy. Bought during Labor Day discount sales period so price was right. Delivery was great. Installation fine. It worked from day one and I've had no problems with the unit. I paid but they hauled off the old refrigerator so the whole process was relatively easy and quick.

This membership give you peace of mind about your expensive purchases

This membership is ultimately the BEST deal! Member prices in addition to unlimited Geek Squad support are awsome. I also love the fact that I get protection plans on all my purchases. It's a win win all around that produces great eace of mind for me.

This membership saved me money on services I needed by Geek Squad and also a discount on my new purchase. Thankful for the tech that explained this to me.

“Total membership packs serious value: unlimited Geek Squad support and advice, exclusive deals, free shipping, and extended returns.

I love my Best Total! The Geek Squad is wonderful and completely worth the price. I had some computer issues this year and I would have paid a lot more to have them fixed with out Geek Squad.

Nothing to worry about buying electronic gadgets when you have this Bestbuy Total Membership. Almost everything you purchased are covered by this membership. Whether you need an upgrade on your PC's no charge for the labor with type of membership. I highly recommend to sign up for Bestbuy Total membership, it is worth it.

Nice and kind guy that helped us and confirmed we were hacked

Loved my membership it is very essential when I comes to using in store or online I would recommend everyone to use or even consider the membership and all of the great benefits that come with it.

I was very happy with the speed of the service. I will be using this service again or my computer

this membership saves me money and everything I purchase comes with a guaranteed warranty without any additional charges.