Customer Ratings & Reviews

This membership is well worth the money. Unlimited access to the geek squad to get issues solved! I love my membership!

Are you being a good dessert? This is really extended. All the protection plans that I have really makes me feel good about future purchases

This Membership made us feel we are truly a part of Best Buy's caring team that supports and cares for products we bought from them. Their Geek Squad are intelligent

I think over all its a good buy its the warranty for my tablets and other ithems that i purchase

This membership is a great value for the included services.

I had a issue with my pro’s I walked in and walked out with a new pair no hassle no long wait just as I was told prior to signing up got the membership and it was so satisfying.

I’ve had my My Best Buy Total membership for a few months now, and I have to say it’s been absolutely worth it! The benefits are fantastic, especially the extended warranty on products, which gives me peace of mind knowing my electronics are protected beyond the usual period. The exclusive deals and early access to sales are also a huge perk, saving me money on items I’ve been wanting to buy anyway. Another thing I appreciate is the free shipping benefit. It’s so convenient, and it’s helped me avoid multiple trips to the store. And when I do visit a store, the dedicated customer service for members makes a real difference—quick, attentive, and helpful! Overall, the My Best Buy Total membership has added great value to my shopping experience. I highly recommend it to anyone who shops at Best Buy frequently or wants extra protection and perks with their tech purchases. Five stars!

The technician was extremely helpful and getting my computer set up. The only thing I would say is to make sure you tell your client everything that they need because I had to go in six different times to take something for the computer because they told me I did not need these things and then turned around and said I did

The BEST BUY TOTAL is a good value for the coverage. It gives me Peace of Mind for a year.

Customer service is knowledge and answers questions without hesitation , and offered additional information to reassure us that we made the right choice

I absolutely love having the membership. I have to admit I haven’t had much use of its full potential but for the features and amenities it’s awesome! I tell everyone they need it!!!!

Having this membership gave me peace of mind and it helped me in my time of need under a very stressful situation! Whether it is used again or not, it is a relief that knowing that help is just a phone call away with the Geek Squad being included is a sure bonus! Thank you very much Best Buy!

Good membership. I have multiple Apple devices. Repair older iMac a while ago and was repair very quickly. Price isn’t bad if you have lots of devices

This is a great membership to have! The support provided by the Geek Squad alone is worth the purchase. Brett from the G.S. handled transitioning my phones and answered all my questions.

Best decision I made after purchasing over 3 thousand dollars of Apple equipment and the insurance is under one roof inof separate

I don't always need these but with a pair of new AirPods and a new laptop: it has already paid for itself by avoiding the more costly Apple Care and Geek Squad cost if we didn't have it.

I love having the membership, it gives me a peace of mind that geek squad is there ti help me if anything happens to my devices. They are fast, effecient and full of knowledge

I needed a transfer from one computer to another which would have cost more than the price of this membership. Saved me money and I have it for a year if they are needed again.

The membership has many great features and saved me more money than the membership costs. A very good deal.

A no brainer for anyone making more than one tech purchase per year. The 2 years of free Applecare on my new watch and 2 years of warranty on my ROG Ally X alone pays for the membership.