Customer Ratings & Reviews

Having this membership gave me peace of mind and it helped me in my time of need under a very stressful situation! Whether it is used again or not, it is a relief that knowing that help is just a phone call away with the Geek Squad being included is a sure bonus! Thank you very much Best Buy!

With our yearly membership we have Geek squad support. The Geek squad has always helped us in our time of need. We appreciate them!

I signed up for this based on the warranty information and support. Not sure if i will continue as it is expensive

This Membership made us feel we are truly a part of Best Buy's caring team that supports and cares for products we bought from them. Their Geek Squad are intelligent

Are you being a good dessert? This is really extended. All the protection plans that I have really makes me feel good about future purchases

This membership is awesome with many great benefits and deals. The monthly payments are good and affordable.

I had a issue with my pro’s I walked in and walked out with a new pair no hassle no long wait just as I was told prior to signing up got the membership and it was so satisfying.

This membership gives me peace of mind knowing that I’m covered

I absolutely love having the membership. I have to admit I haven’t had much use of its full potential but for the features and amenities it’s awesome! I tell everyone they need it!!!!

This membership is well worth the money. Unlimited access to the geek squad to get issues solved! I love my membership!

i have used this before and not real happy BUT this time with the old, new and carrying case....ALL Best Buy folks were BEYOND marvelous...Aaron, Andrew, Anthony...they are the AAA of Best Buy in my book. They ALL are TRUE Assets to this Best Buy

Best Buy total membership has already paid for itself. The Geek Squad has already cleaned malware off my laptop twice and my membership is only 7 weeks old. I look forward to using the other benefits, IE the longer return times and discounts over the holidays. GREAT investment! WB

This is a great membership to have! The support provided by the Geek Squad alone is worth the purchase. Brett from the G.S. handled transitioning my phones and answered all my questions.

Customer service is knowledge and answers questions without hesitation , and offered additional information to reassure us that we made the right choice

I don't always need these but with a pair of new AirPods and a new laptop: it has already paid for itself by avoiding the more costly Apple Care and Geek Squad cost if we didn't have it.

I've been a Best Buy Totaltech member for about a year now, and I've been really happy with the benefits. I've used the membership for delivery and installation of appliances, tech support, and extended warranties. One of the best things about the membership is that it covers the cost of delivery and installation of appliances. This is a huge time and hassle saver, especially if you're not comfortable installing appliances yourself. I recently had a new refrigerator delivered and installed, and the Geek Squad technicians were professional and efficient. I've also used the membership for tech support a few times. The Geek Squad technicians have been very helpful and knowledgeable, and they've been able to solve my problems quickly and easily. The membership also includes extended warranties on eligible products. This has saved me a lot of money on repairs. For example, my laptop recently broke down, and the Geek Squad technicians were able to repair it under the extended warranty. This would have cost me a lot of money if I didn't have the membership. Overall, I'm very happy with the Best Buy Totaltech Yearly Membership. It's a great way to save money on delivery, installation, tech support, and extended warranties. I highly recommend it to anyone who owns a lot of tech or appliances. **Pros:** * Free delivery and installation of appliances * Expert tech support * Extended warranties on eligible products * Exclusive discounts and offers **Cons:** * The membership can be expensive * Some of the benefits are only available in certain areas **Overall:** The Best Buy Totaltech Yearly Membership is a great way to save money on tech and appliances. The membership includes free delivery and installation of appliances, expert tech support, extended warranties, and exclusive discounts and offers. If you own a lot of tech or appliances, I highly recommend the membership.

Good membership. I have multiple Apple devices. Repair older iMac a while ago and was repair very quickly. Price isn’t bad if you have lots of devices

I feel like it is a required membership because we own a laptop that we purchased from best buy, however I feel like its to expensive for just the 1 item. I have a college student and wasnt offered software at student discount and cant change so its very expensive but necessary

I love having the membership, it gives me a peace of mind that geek squad is there ti help me if anything happens to my devices. They are fast, effecient and full of knowledge

I needed a transfer from one computer to another which would have cost more than the price of this membership. Saved me money and I have it for a year if they are needed again.