Customer Ratings & Reviews

My computer was serviced quickly and proficiently. I am happy with the outcome. The tech personnel were kind and patient. They answered my questions and took the time to explain things that were not clear because I didn't know the computer terminology.

Get this plan,its probably the best membership on anything I've had. Because it's the only one when you have an issue they actually help you. They actually do something. The perks and deals are a great plus,and I only get my best stuff from Best Buy. The money you can save is the biggest incentive. Staff has been great,and professional throughout on walking me through things. Get the membership,its so worth it!

I took every year you know it's always good to but the best came they're so good at what they do I don't really use it as much as I thought I would but I do love it and I do highly recommend it

I use this for free installation and product maintenance. It has helped with multiple appliances.

Total membership is a great service to have. It has given me peace to purchase technology knowing i can get support in any problems that come up.

My bestbuy total membership is awesome. If I can not figure it out I aways use my plan and contact geek squad or schedule an appointment to bring in my item for evaluation.

Peace of mind is at hand with the total membership. It also allows you additional time to ensure this is the right item for you with longer returns.It has been great to have purchased the all-around 2-year plans so that any items purchased after are already included in the membership. Once again, peace of mind right hand.

My PC was having issues over the span of months thst were difficult to consistently replicate. Taking it in for service over and over can become expensive. This service can be great for the right scenario. I canceled after the year due to a new PC purchase, so you're going to have to gauge how often you plan to be at Geek Squad in order to determine if this is a value or not for you.

I use Best Buy Total because it give me additional protection on items I may purchase through Best Buy.

BEST BUY, products, staff including Geek Squad are great! They treat this older non-computer person with patience and understanding of limitation's. They have always been able to solve my issues, and supply me with the correct product. When a worker has come to my home they have been efficient, polite and I recommend BEST BUY as a service or tech store to everyone.

If you're planning on buying electronics from best buy, I know.This is probably gonna be expensive by a year round.It is worth it one hundred percent

I have really enjoyed the benefits of the My Best Buy Total membership. The extended warranty and tech support have saved me money and time on several purchases. It’s also great having free shipping and exclusive deals. If you shop at Best Buy often, this membership is worth it.

I love the Apple Care that the membership comes with and the discounts are super helpful! I definitely recommend it, especially if you’re upgrading tech relatively frequently!

This membership has advantages on most purchases we have made!

Needed to protect my laptop in case something goes wrong. Although, kinda pricey I felt it was the best thing to do

Worth every penny of the membership. Easily exchange defective products! Get discounts for being a member as well!

I didn’t realize my membership had expired and I have had it for years. Has been very beneficial for me. Customer service is always great.

I feel secure knowing I have a five year warranty. I purchased a TV from another competitor I was treated horribly. I will now be going to Best Buy for high ticket items. Thank you for restoring my faith and offering quality products.

I recently purchased the HP Envy 16" WQXGA Touch-Screen Laptop with the Intel Core i9, 16GB Memory, NVIDIA GeForce RTX 4060, and 1TB SSD in Natural Silver, and I couldn't be more satisfied with the entire experience. The customer service at Best Buy was outstanding. The team was incredibly helpful in guiding me to the best deal, ensuring that I saved as much money as possible. The "My Best Buy Total™ - Yearly Membership" has been an absolute game-changer. Not only did it help me get this amazing laptop at a great price, but it also provides me with excellent maintenance services whenever I need them. The membership has already paid for itself, and I feel confident that my investment is well-protected. The peace of mind that comes with knowing I have access to top-notch customer support and maintenance services is invaluable. Best Buy has truly earned my loyalty, and I highly recommend the membership to anyone looking to make the most of their purchases. Thank you, Best Buy, for making this such a positive experience!

definitely worth it...even if you just want extra warranty coverage for all your purchases...special members only sneek previews and offers...an added plus if you also need geek services also...would recommend for the price and convience.