Customer Ratings & Reviews

First item I used was to clean my desktop of malware and virus. They diod a great job in a short time. I will utilize as many benefits as possible.

Is a great value guaranteed best prices I have been a member gig many years Is my to go place for all kind of electronics etc

LOVE it. the geek squad assistance we get, computer tune ups, over the phone help and the problems solved every time 100% of the time so far without having to bring it in to store

I love shopping in the Best Buy to discounts in the prices

Being able to get so many different discounts a day and the ability for anything happens to the items I buy like an Xbox elite controller I could have it repaired at Geek Squad. I love the Best Buy total membership and I would recommend it to anybody. Especially if you for instance, happen to buy a laptop there crack the screen they can repair it.

The my Best Buy Total membership is extremely valuable. The coverage it offers, combined with the discounts and extra perks makes it an extremely valuable investment, especially when you own alot of tech.

Aides are pleasant, knowledgeable and very helpful!

Once upon a time, in the not-so-magical land of Tech Mishaps, lived I, a regular Joe , juggling gadgets like a circus performer with butterfingers. Enter: Best Buy Total Protect Membership. Suddenly, the tech gods smiled upon me, and my life was forever changed. Picture this: Your morning coffee decides to take a swan dive onto your laptop. Panic? Not me. With Total Protect, it's more like an excuse to visit my friends at Best Buy, where they welcome me and my coffee-soaked devices with open arms and a knowing smile. And let's talk about the member discounts. I used to think finding a five-dollar bill in an old pair of jeans was peak happiness. That was until I saw the member prices. Now, I strut into Best Buy like I own shares in the company, ready to score deals that make Black Friday look like an overpriced yard sale. The customer service? Stellar. I once had an issue at 2 AM (don't ask), and their 24/7 support was there, proving that not all heroes wear capes. Some wear Best Buy badges and wield the power to bring dead gadgets back to life. In summary, not having Best Buy Total Protect is like using a flip phone in 2024: it just doesn't make sense. It's the security blanket for adults with tech. Five stars? Please. If I could, I'd give it a constellation.

Enjoyed the help from Best Buy employees. Help me to make a good decision for my purchase.li

We’ve really been enjoying our Best Buy membership. The discounts and exclusive offers have already paid off, and the free shipping makes things super convenient. It’s been worth it for our household, and we plan to keep it going.

This membership has been invaluable to me and my family in terms of needed service on our electronics, especially using Geek Squad on lap tops.

For me it's been well worth the money. we've taken computers in for a tune-up, mouse pad stopped work, it was fixed within a few days and didn't cost me a dime

very easy to sign up for maintenance coverage for my computer i renew every year and have use it repair a no cost

The membership is a great option. My delivery and set up was awesome. The gentlemen from the Geek Squad were very professional and knowledgeable. Just knowing that I have coverage from this membership as well, is very reassuring.

The membership package is great. My grandson loved the phone. He thinks Santa invented the old phones.

Just bought this membership but it has already paid off. Had to return an item and it made the transaction simple.

Best coverage plan! It has saved me a lot of money. Highly recommended. Staff is knowledgeable, patient, and friendly. Definitely worth the money!

Member prices are great. I have not had to use the Geek Squad except to set up the new computer, but they were wonderful to work with. The customer phone support is TERRIBLE though.

This membership has more than paid for itself in the year I have had yet. The Geek Squad are great in getting my devices right away and take the time to explain everything to me. They have the patience to answer my questions and are always very good about making sure I understand,

this is a great buy for the long run. no doubt. just do it.